Brad Weaver-Pasqua
Welland,ON
Summary
Customer-service oriented professional with experience in grocery and specialty retail environments. Trusted to work independently, assist customers, and maintain organized store operations. Self-directed creative work outside of retail has further developed strong scheduling, focus, and follow-through.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Dulux Paints
Welland, ON
08.2022 - Current
- Assisted customers with product selection, colour matching, and project recommendations.
- Operated tinting and mixing systems
- Managed inventory, restocking, and store organization
- Handled cash transactions and POS systems daily
- Independently opened and closed the store
- Resolved customer questions and concerns in a professional de-escalatory fashion
- Worked efficiently in both independent and team settings
- Maintained a positive, friendly, and helpful attitude while helping difficult customers
Freelancer
Bread Key Studios
Welland, ON
10.2021 - Current
- Set personal deadlines and schedules to complete long-term music projects
- Kept sessions, files, and project materials organized for easy access and revision
- Responsible for managing my own schedule and completing projects on time
- Worked with directors to understand the tone and needs of their projects
- Communicated with directors to make sure the music supported the story
- Adapted my work based on direction and feedback
Front End Supervisor
Food Basics
Welland, ON
02.2019 - 06.2022
- Oversaw front-end operations during closing shifts, leading a team of 4-5 personnel.
- Ensured compliance with closing protocols to maintain financial accuracy during cash handling.
- Executed secure money deposit procedures to ensure financial integrity.
- Executed comprehensive till audits to ensure financial accuracy and compliance.
- Resolved customer complaints with professionalism and empathy.
- Encouraged teamwork and enhanced staff performance through consistent support and collaboration.
Education
Advanced Diploma - Film Production
Niagara College
Welland, ON04-2022
Skills
- Problem-solving skills
- Teamwork and collaboration
- Good with computers and technology
- Exceptional customer service
Certification
- First Aid Training
- WHIMIS Training
Timeline
Sales Associate
Dulux Paints
08.2022 - Current
Freelancer
Bread Key Studios
10.2021 - Current
Front End Supervisor
Food Basics
02.2019 - 06.2022
Advanced Diploma - Film Production
Niagara College