Brad WHiteside

• Accomplished multiple tasks within established timeframes.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Cross-trained existing employees to maximize team agility and performance.

Responsible for the day-to-day operations of an $ 140,00 a week Market Center with 70 employees and a branch in Albany NY. The operation was a combination of four acquisitions in two years My goal was to acclimate the staff and employees to the Aramark programs and procedures.

Assure that all service personal in the Eastern Region have the proper training to perform the responsibilities for their jobs. I also trained GM's and AGM's on updated information for all service programs and procedures. I supported the Senior Vice President, Group Managers, and HR Directors on related issues Support the acquisition in the Eastern Region.

• Resolved customer complaints in professional and timely manner.
• Met with customers to discuss service needs and offer available solutions.
• Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
• Hired, trained and supervised team of service staff members to meet business goals.

Responsible for new sales in South Carolina markets. Attaining 112% of quota for my first two quarters in sales.

• Increased client satisfaction by building strong relationships and addressing their needs promptly.

Responsible for the operation of of a $180,000 a week plant and 80 production employees.

• Resolved issues quickly to maintain productivity goals.
• Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.

A small uniform operation with only 10 employees. The operation was located in Beaufort SC, it started as a franchise with 2 routes running $ 8,500 a week in volume and losing money. The operation increased to 11 routes with the main plant in Walterboro, SC and a branch in Columbia, SC. During that time revenue increased over 500%. out of the growth, 60 % came from internal sales and 40 % from acquisitions with a 12 % profit year to date in 1997.

For The first year worked out out of the Savannah Market Center, running the largest district with weekly revenue of over $40,000.

I was then Promoted to Depot Manager of the Charleston ,SC Depot.

Worked in all aspects of uniform rental. Including positions as a Route Man, Sales, Route Supervisor ans Stockroom Manager