Results-driven Pharmacy Technician with expertise in insurance billing and HIPAA compliance. Strong problem-solving and data entry skills support accurate patient profiles and billing, ensuring operational excellence and patient safety.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Pharmerica Pharmacy
Virginia Beach, Virginia
03.2023 - 05.2026
Processed prescription orders accurately and efficiently for patients and healthcare providers.
Assisted pharmacists in preparing medications using appropriate safety protocols.
Managed inventory levels, ensuring timely restocking of medications and supplies.
Provided exceptional customer service by answering patient inquiries and resolving issues.
Maintained cleanliness and organization of pharmacy workspaces and equipment.
Collaborated with healthcare professionals to confirm prescription accuracy and dosage instructions.
Trained new pharmacy staff on operational procedures and best practices.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Pharmacy Technician
Kroger
Virginia Beach, Virginia
01.2022 - 01.2023
Processed prescription orders accurately and efficiently for patients and healthcare providers.
Provided exceptional customer service by answering patient inquiries and resolving issues.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.