Braden Almond-Yohn
Summary
Dynamic Front End Supervisor at Reasor's Foods with proven expertise in customer service and staff management. Enhanced customer satisfaction through effective complaint resolution and optimized cash handling processes. Recognized for training team members, leading to improved performance and loyalty. Committed to maintaining a safe and organized environment while driving sales through strategic merchandising.
Offering strong foundation in organizational and leadership skills, eager to learn and grow in dynamic retail environment. Brings ability to quickly adapt to new tasks and responsibilities, ensuring efficient front-end operations and excellent customer interactions. Ready to use and develop problem-solving and team coordination skills in Front End Supervisor role.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Taco Casa
Broken Arrow, OK
03.2026 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted in training new cashiers on operational procedures and systems.
- Built food like burritos, tacos, and other tex-mex food.
Parts Counter Sales Person
O'Reilly Auto Parts
Broken Arrow, OK
11.2025 - 01.2026
- Assisted customers in locating and selecting automotive parts, ensuring satisfaction with service.
- Managed inventory levels, conducting regular stock checks to maintain availability of essential products.
- Processed customer transactions efficiently using point-of-sale systems, enhancing checkout experience.
- Provided technical advice on product compatibility and installation procedures to support customer needs.
Front End Supervisor
Reasor's Foods
Broken Arrow, OK
09.2024 - 10.2025
- Supervised daily operations, ensuring compliance with company standards and policies.
- Trained and mentored team members to enhance performance and customer service skills.
- Handled lunches and breaks for cashiers.
- Resolved customer inquiries promptly, improving overall satisfaction and loyalty.
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in 7 checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
- Promoted a safe working environment by enforcing safety guidelines among team members consistently.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Optimized merchandise displays at checkout area, enhancing impulse purchases and increasing sales.
- Led by example in customer interactions, setting high standard for service that team members followed.
- Addressed and resolved customer complaints, restoring customer confidence and loyalty.
Lifeguard
Parrot Island Waterpark
Fort Smith, AR
05.2024 - 09.2024
- Monitored water activities to ensure guest safety and compliance with park regulations.
- Responded promptly to emergencies, providing first aid and rescue assistance as needed.
- Conducted regular safety inspections of pool areas and equipment to identify hazards.
- Collaborated with team members to maintain cleanliness and organization in pool facilities.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Scanned main areas to monitor for any safety risks.
- Entered water immediately to pull struggling swimmers to safety.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
Cashier
Reasor's Foods
Broken Arrow, OK
08.2023 - 05.2024
- Processed customer transactions accurately and efficiently using POS systems.
- Provided exceptional customer service, resolving inquiries and enhancing overall shopping experience.
- Maintained clean and organized checkout area to ensure smooth operations.
- Assisted in training new cashiers on register procedures and customer engagement techniques.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
Homeschool
Broken Arrow, OKSkills
- Customer service
- Problem-solving skills
- Cash register operation
- Workflow management
- Complaint resolution
- Time management
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Reliability and punctuality
- Order taking
- Product restocking
- Product knowledge
- Refunds and exchanges
- Staff training
- ID verification
Accomplishments
- Supervised team of 8 staff members.
- Stopped 2 $300 fraudulent transactions.
- Save 3 people from drowning as a lifeguard.
Certification
- Lifeguard, Parrot Island Waterpark - May 2024 - September 2024
Timeline
Cashier
Taco Casa
03.2026 - Current
Parts Counter Sales Person
O'Reilly Auto Parts
11.2025 - 01.2026
Front End Supervisor
Reasor's Foods
09.2024 - 10.2025
Lifeguard
Parrot Island Waterpark
05.2024 - 09.2024
Cashier
Reasor's Foods
08.2023 - 05.2024
High School Diploma -
Homeschool