Braden Heiling
Flagstaff,AZ
Summary
Experience in food and sales services. Currently have a Coconino-issued food handler's card. Great with conflict resolution and customer service.
Overview
5
5
years of professional experience
Work History
General Manager
Extreme Arizona
Belmont, AZ
05.2025 - 09.2025
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Prioritized and organized tasks to efficiently accomplish service goals.
Server
LumberYard Brewing Co
Flagstaff, AZ
01.2024 - 01.2025
- Explained menu options to guests, offered suggestions and took orders for food and beverages
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Satisfied customers by topping off drinks and offering condiments, napkins and other items
Sales Associate
Discount Tire
Scottsdale, Arizona
01.2021 - 01.2022
- Talking to customers
- Helping recommend products with backed up knowledge
- Ordering and looking at inventory for customers
- Placed special orders or called other stores to find desired items
- Processed transactions using a point-of-sale system.
Education
Bachelor of Arts - Construction Management
Northern Arizona University
Flagstaff, AZ05.2027
High School Diploma -
Cactus Shadows High School
Cave Creek, AZ05.2022
Leadership Skills -
Regional Leadership Conference
Las Vegas, NVSkills
- Effective customer upselling
- Guest engagement
- Inventory management
- Food safety
- Maintenance management
- Machinery operation
- Relationship management
- Conflict resolution
References
Provided upon request.
Timeline
General Manager
Extreme Arizona
05.2025 - 09.2025
Server
LumberYard Brewing Co
01.2024 - 01.2025
Sales Associate
Discount Tire
01.2021 - 01.2022
Bachelor of Arts - Construction Management
Northern Arizona University
High School Diploma -
Cactus Shadows High School
Leadership Skills -
Regional Leadership Conference