Braden Rittle
Customer Service
Bradenton,FL
Summary
Motivated and adaptable 23-year-old with diverse experience in customer service, food and beverage, manual labor, and childcare. Thrives on customer and client interaction. Seeking a career role that offers growth opportunities in a collaborative environment. Recognized for strong work ethic, dedication to continuous improvement, and passion for delivering exceptional service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Nutrition Wellness Center
07.2023 - Current
- Manage 40+ inbound and 10+ outbound calls daily, simultaneously handling billing and bookings for 30+ in-house members
- Cross-trained in three departments, with primary responsibilities manning the front desk
- Sold in-house services and contributed to the growth of customer engagement
- Process and collect payment for $5000+ USD daily in orders personally
- Involved thoroughly in the creation and onboarding of monthly marketing rollouts
Server
Rosedale Golf & Country Club
09.2022 - 06.2023
- Assisted with event setup and breakdown, as well as serving and bartending
- Built strong relationships with members, maintaining regular communication to enhance guest experience
- Utilized POS systems for order processing and payment
- Managed phone calls, documented requests, and ensured follow-up
Warehouse Manager
ServiceMaster 24 HR
03.2022 - 09.2022
- Conducted daily inventory of 300+ items and managed warehouse cleanliness
- Performed weekly equipment reorganization and sanitation of returned equipment
- Conducted safety inspections and supported occasional fieldwork as needed
Customer Service Representative
Apple
05.2021 - 01.2022
- Provided customer service for media and billing inquiries, achieving 98% customer satisfaction
- Resolved issues promptly, improving team metrics and fostering collaboration
Sales Associate
Polo Ralph Lauren
01.2018 - 01.2019
- Managed sales, returns, and inventory, ensuring a clean and organized store
- Enhanced sales by building customer relationships and maintaining product displays
Education
High School Diploma -
Wharton High School
Tampa, FLCoursework Towards Bachelor of Science - Sociology
University of Central Florida
Orlando, FLSkills
- Professionalism
- Interpersonal communication
- Time management
- Multitasking
- Customer service
- Rapport building
- Cash handling
- POS system expertise
- Attention to detail
- Problem-solving
Certification
Microsoft Word and PowerPoint Certified
Timeline
Customer Service Representative
Nutrition Wellness Center
07.2023 - Current
Server
Rosedale Golf & Country Club
09.2022 - 06.2023
Warehouse Manager
ServiceMaster 24 HR
03.2022 - 09.2022
Customer Service Representative
Apple
05.2021 - 01.2022
Sales Associate
Polo Ralph Lauren
01.2018 - 01.2019
Coursework Towards Bachelor of Science - Sociology
University of Central Florida
High School Diploma -
Wharton High School
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