Bradford Bishop
Canton,OH
Summary
Proven leader in commercial sales, adept at customer acquisition and account management, with a track record of exceeding sales targets at Oreilly Auto Parts. Skilled in onboarding and coaching, ensuring high levels of customer service and satisfaction. Demonstrates exceptional sales strategizing and prioritization, driving significant business growth and brand loyalty.
Overview
18
18
years of professional experience
Work History
Commercial Sales Manager
Oreilly Auto Parts
Akron, OH
01.2010 - Current
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Achieved sales targets consistently, demonstrating a strong commitment to company goals and objectives.
Service Writer
Uptown Auto Service
Alliance, OH
10.2008 - 01.2010
- Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
- Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
- Addressed customer concerns promptly and professionally, fostering trust and loyalty among clientele.
Shift Manager/Key Holder
AutoZone
Alliance, OH
06.2006 - 10.2008
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
- Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
- Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
Education
GED -
Canton City Schools - Adult Community Education
Canton, OH05.2008
Skills
- Customer Service
- Sales skills
- Onboarding and coaching
- Customer Acquisition
- Prioritization
- Performance Reviews
- Account Management
- Returns processing
600+ hours of training in sales and parts with Oreilly Auto Parts
Training hours include sales development, strategic hiring practices, and team development among other topics.
Timeline
Commercial Sales Manager
Oreilly Auto Parts
01.2010 - Current
Service Writer
Uptown Auto Service
10.2008 - 01.2010
Shift Manager/Key Holder
AutoZone
06.2006 - 10.2008
GED -
Canton City Schools - Adult Community Education