Bradley Howard
Kokomo,IN
Summary
Self-motivated and energetic Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
22
22
years of professional experience
Work History
Sales Associate
Eriks Chevrolet
09.2002 - 04.2024
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Answered telephone and email inquiries from potential customers.
- Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
- Streamlined sales process with efficient organization of client information and follow-up communications.
- Adapted quickly to new technologies/systems adopted by the dealership for a more seamless sales experience.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Conducted thorough needs assessments to identify customer preferences and recommend appropriate vehicles.
- Used in-store system to locate inventory and place special orders for customers.
Education
No Degree - Secondary Education
Indiana University Bloomington
Bloomington, INSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Excellent people skills
- Sales expertise
- Professional Demeanor
- Sales Training
- Negotiation Tactics
- CRM software proficiency
Timeline
Sales Associate
Eriks Chevrolet
09.2002 - 04.2024
No Degree - Secondary Education
Indiana University Bloomington
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