Bradley King
Seymour,TN
Summary
Dynamic Manager with a proven track record at IHOP, excelling in enhancing customer satisfaction and team performance. Expert in staff training and development, alongside strategic planning, showcasing exceptional time management and communication skills. Achieved significant improvements in service delivery and team agility through effective conflict resolution and cross-training.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
IHOP
05.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
General Studies - General Studies
Seymour High School
Seymour, TN05.2013
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Staff Training and Development
- Staff Management
- Strategic Planning
- Customer Relationship Management (CRM)
- Schedule Preparation
- Teamwork and Collaboration
- Customer Service
- Decision-Making
- Computer Skills
Certification
Serve safe
Timeline
Manager
IHOP
05.2021 - Current
General Studies - General Studies
Seymour High School
Similar Profiles
Christina Biggers-XivirChristina Biggers-Xivir
General Manager at IhopGeneral Manager at Ihop
Marisol GonzalezMarisol Gonzalez
Line Cook at IHOPLine Cook at IHOP
Benjamin LinzeBenjamin Linze
Crew Chief at IHOPCrew Chief at IHOP
Herman FloydHerman Floyd
Culinary Sanitation Specialist at IHOPCulinary Sanitation Specialist at IHOP
Kimberly PhillipsKimberly Phillips
Sales Associate at Dollar General StoreSales Associate at Dollar General Store