
Hardworking retail management professional versed in all aspects of running a high-end store, including opening and closing procedures, operational excellence, customer service, merchandising and recruiting. I have an extensive knowledge of the day to day operations of retail facilities. I am proficient in accounting, invoicing, human resources, and asset protection for an $80 million facility. I am a detail oriented individual who focuses on the teaching and training of the next generation of manager candidates for my assigned facility and area.
As the operations manager for Walmart store 3824, I lead a team of goal oriented individuals to operating the most operationally sound front end in the market for a period of 9 straight quarters based on the front end score card metrics. We averaged a 97% compliance rate based on staffing, cash long and shortages, customer service, and fast checkout experiences. During this period we also had the best metrics for our region for a total of 8 months during this time frame.
During the last ten years, I mentored 7 individuals who became salaried managers with Walmart Stores Inc. Mentored and trained numerous individuals to take hourly leadership positions within the stores that I managed.