Bradley Lowry-Taylen
Argyle,TX
Summary
Accomplished Server at Shoal Creek Tavern and skilled Wig Designer / Beauty Vendor at Universal Studios Hollywood, I excel in multitasking and relationship management. Leveraging sales techniques and team leadership, I've significantly enhanced customer satisfaction and engagement. Expert in POS operations and adept at fostering client relationships, my background ensures seamless service and innovative design solutions. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
17
17
years of professional experience
Work History
Server
Shoal Creek Tavern
09.2020 - 04.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Wig Designer / Beauty Vendor
Universal Studios Hollywood
09.2013 - 11.2013
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Developed innovative design concepts for improved brand recognition and customer engagement.
- Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line.
- Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
- Develop look and style for each characters hair that will help convey the shows time and location period. Curate and distribute makeup kits for all characters.
Cosmetology Instructor / Art Team Member
TONI&GUY Hair Dressing Academy
09.2011 - 09.2013
- Developed engaging lesson plans that incorporated industry trends, resulting in a dynamic learning environment.
- Collaborated with fellow instructors to create innovative teaching strategies for improved student comprehension.
- Prepared students for job interviews by conducting mock interviews and offering guidance on resume writing and portfolio development.
- Ensured compliance with state regulations governing cosmetology instruction while maintaining a safe, clean learning environment at all times.
- Spearheaded salon management training courses, equipping students with essential business skills for future success in the industry.
- Engaged students in academic and practical conversations that elicited critical thinking, creativity, collaboration and communication.
- Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides.
- Implement the TONI & GUY hairdressing academy curriculum. Provide guidance and academic support to students to facilitate course completion.
Education
Instructor Program
Toni & Guy Hairdressing Academy
Keller, TX And Dallas, TX01.2012
Cosmotology
Toni & Guy Hairdressing Academy
Dallas, TX01.2008
High School Diploma -
Flower Mound High School
Flower Mound, TX12.2006
Skills
- Sales Techniques
- Point of sale operation
- Relationship Management
- Ordering Procedures
- Food and beverage pairings
- Team Player / Customer Service
- Public Speaking / Communication
- Team Leadership
- Decision-Making / Problem Solving
- Relationship Building
- Transactions and Cash Handling
- Staff Training / Education
- Inventory Management
Accomplishments
TONI & GUY photographic award winner for total look category.
Timeline
Server
Shoal Creek Tavern
09.2020 - 04.2022
Wig Designer / Beauty Vendor
Universal Studios Hollywood
09.2013 - 11.2013
Cosmetology Instructor / Art Team Member
TONI&GUY Hair Dressing Academy
09.2011 - 09.2013
Instructor Program
Toni & Guy Hairdressing Academy
Cosmotology
Toni & Guy Hairdressing Academy
High School Diploma -
Flower Mound High School
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