Brady C. Ireland
Columbus,OH
Summary
Driven and personable individual with excellent communication and interpersonal skills. Demonstrates solid understanding of sales principles and customer relationship management, coupled with proficiency in CRM software and data analysis. Committed to driving sales growth and enhancing customer satisfaction through personalized service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Graybar Electric
Columbus, OH
03.2026 - Current
- Assisted customers in product selection and order processing, enhancing overall customer satisfaction.
- Managed inbound calls and inquiries, providing timely information on products and services.
- Collaborated with team members to streamline sales processes and improve workflow efficiency.
- Maintained accurate records of customer interactions and transactions in CRM system.
- Managed friendly and professional customer interactions.
Sales Trainee
Graybar Electric
Columbus, OH
10.2025 - 03.2026
- Assisted customers in identifying product needs and providing tailored solutions.
- Supported sales team in maintaining accurate inventory records and product displays.
- Learned and utilized Graybar Electric's proprietary software for order processing and tracking.
- Collaborated with team members to ensure timely fulfillment of customer orders.
Sales Intern
Lester Sales Company
05.2024 - 08.2024
- Gained valuable experience in both inside and outside sales, with a focus on a limited group of products. Responsible for assisting and managing the Repfabric CRM database, performing sales training, and supporting the outside sales team. Completed special projects, attended industry training, and participated in various sales-related events.
- Traveled with outside sales team to gain hands-on experience
- Attended Lushin Sales Training program to develop sales skills
- Worked independently on a larger customer database audit to improve internal processes and workflows
- Prepared and presented the results of audit to the management team
- Attended Lester Sales social events to network and participate in team-building activities
Marketing Intern
McNaughton-McKay Electric Co.
Findlay, OH
06.2022 - 08.2022
- Supported marketing and sales management at a top 10 wholesale electrical distributor, ensuring the accuracy of data gathering and analysis using marketing tools in conjunction with the corporate marketing team
- Population of a marketing repository, SEO/analytic monitoring and analysis, product data analysis and conversion, marketing tool implementation, and content creation/curation
- Worked with marketing tools such as Google Analytics, Adobe, SharePoint, CIMM, and MOZ
- Created internal employee graduation video using Animoto Software
- Website editing with weekly updates of marketing articles, blogs, and case studies
- Filmed and edited construction product videos (please reference YouTube Playlist)
Education
Bachelor of Science - Organizational Leadership, Communication Studies
Miami University
Oxford, OH05-2025
Bachelor of Arts - Organizational Leadership, Communication Studies
Miami University
Oxford, OH05-2025
Skills
- Repfabric CRM
- Microsoft Office Products
- Google Drive Applications
- MOZ
- Google Analytics
- SharePoint
- OMS
- Animoto & iMovie
- Customer service
- Product knowledge
- Relationship building
- Sales expertise
Certification
- EPEC Datacom & Video certified - Certified electrical professional
- Life and Health Insurance License from Ohio Department of Insurance
Timeline
Inside Sales Representative
Graybar Electric
03.2026 - Current
Sales Trainee
Graybar Electric
10.2025 - 03.2026
Sales Intern
Lester Sales Company
05.2024 - 08.2024
Marketing Intern
McNaughton-McKay Electric Co.
06.2022 - 08.2022
Bachelor of Science - Organizational Leadership, Communication Studies
Miami University
Bachelor of Arts - Organizational Leadership, Communication Studies
Miami University