Dedicated logistics professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Owner
BDC Logistics Services, LLC
11.2021 - Current
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed day-to-day business operations.
Coordinated outgoing freight shipments with carriers, loading freight using flatbed, stepdeck, hotshot, and van.
Oversaw load management and accounting tasks utilizing Truckstop's TMS software.
Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Logistics Manager
Bullfrog International
06.2020 - 11.2021
Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
Directed shipping of spas internationally.
Managed the accuracy and reconciliation of spa inventory.
Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
Efficiently managed budgets, ensuring optimal allocation of resources towards critical projects while minimizing unnecessary expenditures.
Streamlined logistics processes by implementing 5s and lean manufacturing principles.
Developed strong relationships with vendors, leading to improved pricing and service levels.
Education
Bachelor of Science - Business Management
Utah Valley University
Orem, UT
04-2020
Skills
Operations management
Business management
Supply chain optimization
Process optimization
Logistics management
Inventory management
Accomplishments
Oversaw improvements in spa inventory by enhancing the accuracy of inventory reconciliation from 27% to 7%.
Led and implemented improvements to standard operating procedures, increasing shipping output from 50 spas a day to 150 spas a day while minimizing employee onboarding.
Led a Kaizen team to reduce freight damage occurrences from 10 in every 100 spas to 0.5 spas every 100.
Certification
Lean Six Sigma Yellow Belt
Timeline
Owner
BDC Logistics Services, LLC
11.2021 - Current
Logistics Manager
Bullfrog International
06.2020 - 11.2021
Bachelor of Science - Business Management
Utah Valley University
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