Summary
Overview
Work History
Education
Skills
Timeline
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Brady Jaquith

Sioux Falls,SD

Summary

Highly adept Information Technology Technician with proven hardware and software configuration and troubleshooting expertise. Excellent technical and communication skills coupled with training in [Area of expertise].

Overview

4
4
years of professional experience

Work History

Information Technology Technician

USGS - EROS
Sioux Falls, SD
01.2020 - Current
  • Improved communication between IT department and end-users through clear explanations of complex technical concepts in easily understood terms when providing support or instruction.
  • Investigated and corrected problems with printers, copiers and other peripheral devices.
  • Contributed to cost savings initiatives by identifying opportunities for hardware and software consolidation without compromising system performance or reliability.
  • Improved network security with the installation and configuration of firewalls, antivirus software, and intrusion detection systems.

Information Technology Help Desk Technician

Furniture Mart USA
Sioux Falls, SD
07.2020 - 12.2020
  • Participated in IT projects such as server migrations and network infrastructure upgrades to enhance overall system stability and performance.
  • Provided on-site support for hardware installations, network upgrades, and system migrations, minimizing disruptions to user productivity.
  • Managed inventory of spare parts and equipment needed for repairs, ensuring timely replacements and minimal downtime for users.
  • Collaborated with cross-functional teams to address complex IT problems, ensuring timely resolutions.

Education

Associate of Applied Science - Information Technology

Mitchell Technical Institute
Mitchell, SD
05.2020

Skills

  • Hardware Installation
  • Virtualization Technologies
  • Network Administration
  • Mobile Device Management
  • Device configuration
  • Help Desk Operations
  • Network Troubleshooting
  • End-user support
  • Remote Support
  • IT Asset Management
  • IT Documentation

Timeline

Information Technology Help Desk Technician

Furniture Mart USA
07.2020 - 12.2020

Information Technology Technician

USGS - EROS
01.2020 - Current

Associate of Applied Science - Information Technology

Mitchell Technical Institute

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Brady Jaquith