Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Brady Kwiecinski

Brandon,SD

Summary

Driven professional with a proven track record in customer service and inventory control, honed at Kwik Star and Lids Hat World. Excelled in fostering team collaboration and enhancing customer satisfaction, achieving a significant increase in repeat business. Skilled in problem-solving and maintaining a professional demeanor under pressure, adept at multitasking in fast-paced environments. Highly experienced sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

1
1
year of professional experience

Work History

Sales Associate

Kwik Star
06.2024 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Assistant Manager

Lids Hat World
01.2024 - 04.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.

Lifegaurd

City Of Sioux Falls Parks And Recreation
05.2023 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Taught children of all ages to swim in a public setting

Education

Lincoln High School
Sioux Falls, SD
2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-Solving
  • Reliable and punctual
  • Goal-Oriented
  • Flexible Schedule
  • Verbal/written communication
  • Client Service
  • Complex Problem-Solving
  • Professional Demeanor
  • Inventory Control

Timeline

Sales Associate

Kwik Star
06.2024 - 09.2024

Assistant Manager

Lids Hat World
01.2024 - 04.2024

Lifegaurd

City Of Sioux Falls Parks And Recreation
05.2023 - 08.2023

Lincoln High School

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Brady Kwiecinski