Brady Sykes
Clarksville,VA
Summary
Dynamic and professional individual with a demonstrated history of success in customer service and teamwork. Gained valuable experience at Ace Hardware and other prominent organizations. Thrived in fast-paced environments, consistently elevating customer satisfaction levels and optimizing operational efficiency. Possess strong problem-solving abilities and exceptional time management skills, consistently surpassing set goals and achieving outstanding results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
Ace Hardware
09.2024 - Current
- Managed returns, exchanges and refunds in accordance with store policy.
- Prioritized helping customers over completing other routine tasks in store.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Caterer and Server
Coopers Landing
09.2023 - 12.2023
- Coordinated and executed catering events, ensuring high-quality service for diverse clientele including weddings and corporate functions
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Demonstrated strong customer service skills by managing multiple tables and assisting team members as needed
Kitchen Manager
Crab Shack On the James
10.2021 - 09.2023
- Managed kitchen operations, balancing staff needs and customer service demands in a fast-paced environment
- Trained new employees on kitchen standards, food preparation, and sanitation protocols
- Oversaw inventory delivery, organization, and sanitation to ensure compliance with health standards
- Prepared large quantities of food from scratch while maintaining high quality
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Front Grill and Expo
Nando's
05.2019 - 07.2020
- Grilled and prepared food items to customer satisfaction, ensuring quality and presentation standards
- Communicated effectively with team members regarding inventory levels to minimize wait times
- Worked as part of crew or without supervision to accomplish drilling tasks.
Employee
Jersey Mike's
09.2015 - 08.2018
- Maintained cleanliness of facilities, including food storage and equipment
- Engaged with customers to facilitate timely service, addressing specific requests for food preparation
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Education
Bachelor of Arts - Communication
Christopher Newport University (CNU)
Newport News, VA05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Problem-Solving
Certification
Member of Distributive Education Clubs of America
Leadership Experience
CNU Rugby Club Recruitment Chair, Christopher Newport University, Newport News, VA, 08/20, 05/21, Spearheaded recruitment initiatives, increasing club membership by approximately 50% by engaging potential players through outreach and events., Collaborated with board members to promote club culture and foster relationships among members., Actively involved in student engagement, addressing concerns and encouraging participation.
Timeline
Sales Associate
Ace Hardware
09.2024 - Current
Caterer and Server
Coopers Landing
09.2023 - 12.2023
Kitchen Manager
Crab Shack On the James
10.2021 - 09.2023
Front Grill and Expo
Nando's
05.2019 - 07.2020
Employee
Jersey Mike's
09.2015 - 08.2018
Bachelor of Arts - Communication
Christopher Newport University (CNU)
Similar Profiles
Brian P. PolkBrian P. Polk
Assistant Store Manager at Mutual Ace Hardware / Mundelein Ace HardwareAssistant Store Manager at Mutual Ace Hardware / Mundelein Ace Hardware
Mathew GrubeMathew Grube
Retail Sales Associate at True Value Hardware Store / Ace HardwareRetail Sales Associate at True Value Hardware Store / Ace Hardware
TJ RussellTJ Russell
Assistant Manager at JBK Hardware, Ace HardwareAssistant Manager at JBK Hardware, Ace Hardware
Daniel SolanoDaniel Solano
Glazier at Hardware New York/Ace HardwareGlazier at Hardware New York/Ace Hardware
Gretchen ThomassonGretchen Thomasson
Elementary School Teacher at Stride K12Elementary School Teacher at Stride K12