Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Braeden Cotton

Texas City,TX

Summary

Dynamic and detail-oriented professional with experience at the City of Pasadena, excelling in customer service and data entry. Proven ability to enhance animal health through effective care and collaboration with veterinary staff. A dedicated team player skilled in office management and wildlife management, committed to achieving organizational goals.

Personable and dedicated with natural ability to connect with animals and public, ensuring harmonious coexistence. Well-versed in animal behavior and welfare, coupled with practical skills in handling and transporting animals. Committed to promoting community safety and animal well-being. Experience in various aspects of a shelter.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Kennel Technician

City Of Pasadena
06.2022 - Current

Office Assistant

City Of Pasadena
06.2022 - Current
  • Input data into spreadsheets and databases.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Edited documents to keep company materials free of grammar errors.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Reviewed and updated customer information in database for accuracy.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Collaborated with veterinary staff to provide medical treatments and monitor post-surgery recovery for animals in our care.
  • Improved animal health by administering medications and vaccinations as directed by veterinarians.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
  • Assisted in successful adoption processes by providing accurate information about each animal''s temperament and needs.
  • Experience in Citing citizens who fail to follow city ordicance

Sales Manager

Wolverine World Wide
06.2018 - 06.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Increased sales force productivity by introducing sales automation tools and streamlining administrative tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.

Education

High School Diploma -

Texas City High School
Texas City, TX

Skills

  • Customer service
  • Data entry
  • File organization
  • Verbal communication
  • Dedicated team player
  • Office management
  • Scheduling appointments
  • Wild animal capturing
  • Wildlife management
  • Citations and warnings
  • Animal care

Certification

  • ACO - Certified Animal Control Officer
  • Certified to administer Euthanasia
  • Completed various officer courses, and animal welfare courses, Proper technique in handling animals

Timeline

Kennel Technician

City Of Pasadena
06.2022 - Current

Office Assistant

City Of Pasadena
06.2022 - Current

Sales Manager

Wolverine World Wide
06.2018 - 06.2022

High School Diploma -

Texas City High School

Similar Profiles

CREATE PROFILE