Dedicated customer service professional with expertise in guest engagement, cash handling, and team collaboration. Committed to enhancing customer satisfaction and streamlining operations for optimal service delivery.
Overview
6
6
years of professional experience
Work History
Server
Santikos Entertainment
San Antonio, TX
06.2025 - Current
Provided exceptional customer service by promptly addressing guest inquiries and needs.
Collaborated with kitchen staff to ensure timely delivery of food and beverages.
Processed orders accurately using point-of-sale systems to enhance efficiency.
Customer Service Desk Associate
Walmart
San Antonio, TX
01.2024 - 05.2026
Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
Assisted customers with product selections, ensuring a positive shopping experience.
Collaborated with team members to maintain accurate inventory levels and product displays.
Customer Service Representative
Gap Factory
San Marcos, TX
08.2022 - 05.2023
Managed high-volume transactions while maintaining accuracy and efficiency in service delivery.
Implemented process improvements that streamlined operations and improved customer satisfaction ratings.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Customer Service Associate
Walgreens
San Antonio, TX
09.2020 - 08.2022
Resolved customer inquiries, providing accurate information and exceptional service.
Managed inventory levels, ensuring product availability for customers.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.