Summary
Overview
Work History
Education
Skills
Timeline
Generic

Braeden Iams

San Antonio

Summary

Dedicated customer service professional with expertise in guest engagement, cash handling, and team collaboration. Committed to enhancing customer satisfaction and streamlining operations for optimal service delivery.

Overview

6
6
years of professional experience

Work History

Server

Santikos Entertainment
San Antonio, TX
06.2025 - Current
  • Provided exceptional customer service by promptly addressing guest inquiries and needs.
  • Collaborated with kitchen staff to ensure timely delivery of food and beverages.
  • Processed orders accurately using point-of-sale systems to enhance efficiency.

Customer Service Desk Associate

Walmart
San Antonio, TX
01.2024 - 05.2026
  • Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Assisted customers with product selections, ensuring a positive shopping experience.
  • Collaborated with team members to maintain accurate inventory levels and product displays.

Customer Service Representative

Gap Factory
San Marcos, TX
08.2022 - 05.2023
  • Managed high-volume transactions while maintaining accuracy and efficiency in service delivery.
  • Implemented process improvements that streamlined operations and improved customer satisfaction ratings.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Customer Service Associate

Walgreens
San Antonio, TX
09.2020 - 08.2022
  • Resolved customer inquiries, providing accurate information and exceptional service.
  • Managed inventory levels, ensuring product availability for customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

High School Diploma -

John Marshall
San Antonio, TX

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Customer service
  • Food running
  • Menu memorization
  • High volume dining
  • Sales expertise
  • Team collaboration

Timeline

Server

Santikos Entertainment
06.2025 - Current

Customer Service Desk Associate

Walmart
01.2024 - 05.2026

Customer Service Representative

Gap Factory
08.2022 - 05.2023

Customer Service Associate

Walgreens
09.2020 - 08.2022

High School Diploma -

John Marshall