Braeden Shilling
Colorado Springs,CO
Summary
Proven professional with extensive experience at Birdcall, adept in money handling. Excelled in enhancing customer relations and loyalty through effective communication and professionalism. Mentored staff, improving performance significantly. Demonstrated reliability and a strong work ethic, consistently meeting business needs. Friendly and Reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
2
2
years of professional experience
Work History
Cashier
Birdcall
09.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, and credit card transactions.
- Always worked to upsell people with larger drinks or special deals that we had.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Resolved customer complaints professionally, to ensure we kept customer relations and loyalty.
Education
High School Diploma -
06.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Time management skills
- Staff Training
- Money Handling
- Reliability and punctuality
- Customer Relations
- Written and verbal communication
- Order Taking
- Professionalism and Courtesy
- Basic Math Competence
Timeline
Cashier - Birdcall
09.2022 - Current
McDowell High School - High School Diploma,
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