Austin Kilburn
Lawrenceburg,TN
Summary
SLA Setup Tech focused on delivering exceptional results as part of high-performance teams. 2+ years of experience in 3d printing, modeling, and a variety of skills learned in college. Ready for new challenges in a new role following my leaving and graduating of my advanced manufacturing course.
Overview
4
4
years of professional experience
Work History
Sales Associate
Seven Vapor
12.2022 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
SLA Setup Tech
3d Systems
12.2019 - 10.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Education
Certifications - Advanced Manufacturing
TCAT Pulaski
Pulaski, TN08.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
- Goal-Oriented
- Conflict Resolution
- Strategic Planning
- 3D CAD Modeling
- 3D Modeling Skills
- Structural Modeling
- CAD and CAM Software Proficiency
- 3D Modeling
- Advanced CAD Design
- CAD development
Timeline
Sales Associate
Seven Vapor
12.2022 - 01.2024
SLA Setup Tech
3d Systems
12.2019 - 10.2020
Certifications - Advanced Manufacturing
TCAT Pulaski