Summary
Overview
Work History
Education
Skills
Timeline
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Braley Caruthers

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Retail Customer Service Associate

Pick Up Chix Thrift
05.2020 - Current
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Protected products from damage by using proper packaging and bagging techniques.
  • Recommended appropriate services to customers and helped overcome objections with persuasive communication style.
  • Distributed information to in-store guests and answered questions to serve needs and drive sales.
  • Maintained up-to-date knowledge of product and service changes.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Trained staff on operating procedures and company services.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Clearing Personal

Pick Up Chix Enterprises, LLC
05.2020 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.

Volunteer Veterinary Technician

Dr Archie Kloepher Veterinary
10.2022 - 01.2023
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.

Education

No Degree -

Santaluces Community High School
Lantana, FL
05.2024

Skills

  • Stock Replenishment
  • Customer Support
  • Cash Handling
  • Good Communication Skills
  • Calm and Professional Under Pressure

Timeline

Volunteer Veterinary Technician

Dr Archie Kloepher Veterinary
10.2022 - 01.2023

Retail Customer Service Associate

Pick Up Chix Thrift
05.2020 - Current

Clearing Personal

Pick Up Chix Enterprises, LLC
05.2020 - Current

No Degree -

Santaluces Community High School

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Braley Caruthers