Brandee Orozco

• Facilitated conflict resolution through effective communication and mediation strategies.
• Developed employee engagement initiatives to enhance workplace culture and morale.
• Advised management on employee relations policies, ensuring compliance with labor laws.
• Effectively managed complex employee relations caseloads, navigating sensitive situations and ensuring all parties were treated fairly and equitably.
• Provided ongoing coaching to managers regarding best practices in employee relations, resulting in stronger leadership skills across the organization.
• Developed and delivered training sessions on topics such as diversity, harassment prevention, and workplace ethics, promoting a culture of inclusion and respect.
• Leveraged team exercises, group discussions, and videos to instruct participants.
• Managed investigations into reported workplace incidents, ensuring proper documentation and follow-up actions were taken.
• Mediated conflicts between employees, restoring workplace harmony with effective communication strategies.

Management of a full spectrum of HR operations, systems and programs. Work with senior executives and a team of over 260 professionals.

Key Results:

• Improved operational processes resulting in productivity increase in HR department.
• Conducted confidential investigations of discrimination, harassment and workplace violence.
• Oversee hiring, staffing, and labor law compliance.
• Plays key role in ensuring success of new structured and implemented programs and policies in areas of training, compensation structures, benefits packages, incentives, and new- employee orientation
• Fosters teamwork environment conducive to positive dialogue across organization
• Conduct disciplinary procedures, code of conduct, FMLA policy and benefits information
• Structured compensation and benefits according to market conditions and budget demands.
• Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees.
• Manage payroll and timekeeping to track hours and accurately pay employees.
• Revised job descriptions across all levels and categories
• Interview employees to construct accurate pictures of duties and skills required for each position.
• Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
• Met with staff to resolve difficult situations related to performance and conflict management.
• Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Provided guidance to managers and employees on talent management, payroll, FMLA and benefits
• Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance

• Managed event logistics and operations.
• Performed event coordination for larger parties and gatherings.
• Managed administrative logistics of events planning, event booking, and event promotions.
• Coordinated schedules and timelines for events.
• Attended conferences and events to stay up-to-date with industry trends and planning standards.
• Managed event logistics and operations
• Coordinated schedules and timelines for events
• Developed post-event reports to determine effectiveness of each event
• Consulted with customers to determine objectives and requirements for events
• Implemented contingency plans to address last-minute changes or unforeseen events
• Utilized social media to promote events and increase attendance

• Managed client visits, emails and over 50 calls per day.
• Managed projects and daily tasks.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Plan and participate with business expos
• Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt, and arranging for pickup or transmittal.
• Transcribed phone messages and relayed to appropriate personnel.
• Helped office staff prepare reports and presentations for internal or client-related use
• Operated multi-line telephone system to answer and direct high volume of calls
• Assisted with onboarding new clients and securing paperwork completion