Summary
Overview
Work History
Education
Skills
Timeline
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Brandi Ackerman

Monessen,PA

Summary

Adept at team leadership and complex problem-solving, I significantly enhanced customer satisfaction and operational efficiency at ParMar Oil Company. My proactive approach in managing, training, and motivating teams, coupled with my expertise in time management and communication, consistently drove positive outcomes and streamlined processes.

Overview

14
14
years of professional experience

Work History

Manager

ParMar Oil Company
05.2019 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Make weekly schedules for employees and myself.
  • Check in deliveries and make orders for the store.

Uniform Lead

Model Cleraners
08.2014 - 05.2019
  • Developed a comprehensive uniform policy, maintaining professionalism and adherence to company branding guidelines.
  • Established processes for retiring outdated or damaged uniforms responsibly while adhering to environmental regulations.
  • Maintained accurate records of uniform issuance, returns, and replacements for efficient inventory control.
  • Trained my crew on how to properly fix uniforms.

Sales Associate

Gabriel Brothers
10.2010 - 05.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

High School Diploma -

Belle Vernon Area High School
Belle Vernon, PA
06.2002

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving

Timeline

Manager

ParMar Oil Company
05.2019 - Current

Uniform Lead

Model Cleraners
08.2014 - 05.2019

Sales Associate

Gabriel Brothers
10.2010 - 05.2014

High School Diploma -

Belle Vernon Area High School

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Brandi Ackerman