Well-qualified and proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Property Manager
EM Properties
San Angelo, TX
12.2010 - 12.2018
Oversaw management of multiple properties while providing general service to tenants.
Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Maintained sufficient number of units market-ready for lease.
Developed and executed plan to achieve and maintain 87% or better rate of occupancy.
Ocean Import Agent
Trans Global Logistics
Grand Prairie, TX
09.2007 - 01.2010
Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
Created documents of load plans, cargo cleanliness inspections and transportation processes.
Negotiated and arranged transport of goods with shipping or freight companies.
Entered shipping information into computer system and estimated freight and postal rates.
Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
Determined method of shipment and prepared bills of lading, invoices and other shipping documents
Advised clients on transportation and payment methods.
Air Import Agent
DSV Air And Sea (DFDS Transport)
Grapevine, TX
01.2005 - 09.2007
Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
Created documents of load plans, cargo cleanliness inspections and transportation processes.
Negotiated and arranged transport of goods with shipping or freight companies.
Entered shipping information into computer system and estimated freight and postal rates.
Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
Education
Associate of Arts - Sociology And Business
Sul Ross State University
Alpine, TX
08.2004
Skills
Grounds and Facility Inspection
Complaints Investigation
Planning and Prioritization
Repair Planning
Financial and Operational Reporting
Tenant and Owner Liaising
Code Compliance
Advertising Techniques
Building operations
Tenant and eviction laws
Customer service-focused
Knowledge of building codes
Certification
Bonded Notary Public- March 2022 - Commission expiration March 16, 2026.
Certificate in successfully completing all phases of the Crime free/ Fair housing legal seminar - September 2016.
Analista de suporte técnico at Mundo Open Treinamentos Servicos Em Tecnologia da Informacão e Comercio Em Informatica LtdaAnalista de suporte técnico at Mundo Open Treinamentos Servicos Em Tecnologia da Informacão e Comercio Em Informatica Ltda