Brandi Daniels
Hanahan,SC
Summary
Dynamic salon owner with a proven track record in upselling services and enhancing customer retention. I excelled in staff management and employee training, fostering a positive environment that drove repeat business. Skilled in salon marketing and financial oversight, I effectively negotiated with vendors to optimize product offerings.
Overview
35
35
years of professional experience
Work History
Salon Owner/Operator
Self Employed Services
03.2018 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
- Developed strong relationships with vendors, negotiating favorable pricing for salon products and supplies.
Salon Coordinator
Bella Bella
03.1993 - 10.2017
- Scheduled appointments by phone, email and in person and recommended additional services.
- Maintained client waiting area, ensuring that it was kept clean at all times.
- Facilitated smooth transitions between appointments by coordinating stylist availability and managing wait times effectively.
- Resolved client concerns professionally and promptly, fostering positive relationships and repeat business.
- Managed inventory levels for salon products, ensuring adequate stock to meet client needs.
- Maintained accurate financial records, facilitating smooth daily operations and timely reporting.
- Managed payroll processing accurately and efficiently for all salon personnel.
Sales Associate Manager
Circuit City Stores
02.1990 - 03.1995
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
Education
High School Diploma - General Studies
North Charleston High
North Charleston, SC06.1989
Skills
- Upselling services
- Employee training
- Staff management
- Salon marketing
Timeline
Salon Owner/Operator
Self Employed Services
03.2018 - Current
Salon Coordinator
Bella Bella
03.1993 - 10.2017
Sales Associate Manager
Circuit City Stores
02.1990 - 03.1995
High School Diploma - General Studies
North Charleston High
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