Brandi DeLaney
Pearland,TX
Summary
Results-focused medical office professional with 5+ years of experience in medical office management, operations and clinical support. Strong background in scheduling, coaching staff, and managing daily workflow. Known for improving office coverage, supporting patient service, and maintaining organized documentation.
Overview
1
1
Language
1
1
Certification
8
8
years of professional experience
Work History
Office Supervisor, Medical
St Joseph Medical Center, Steward Medical Group
Houston, TX
04.2021 - 06.2026
- Supervised daily front-office operations, ensuring efficient patient flow and appointment coordination.
- Coordinated patient check-in, check-out, and referral processing using electronic medical record systems.
- Reviewed schedules, resolved all office concerns, and maintained consistent clinic coverage across busy service periods.
- Reviewed schedules, resolved bottlenecks, and maintained consistent clinic coverage across busy service periods.
- Participated in the recruitment process by conducting interviews and making informed hiring decisions for the medical office.
Medical Assistant
Mountain Vista Hospital, Steward Medical Group
Mesa, AZ
02.2018 - 03.2021
- Roomed patients, obtained vital signs, and prepared exam rooms for clinical visits.
- Assisted providers with examinations, procedures, and in-office treatments.
- Documented patient histories, medications, and chief complaints in electronic health records.
- Coordinated scheduling, referrals, and follow-up appointments to support patient flow.
Education
Associate of Science - Health Care Management
Sacramento City College
Sacramento, CA05-2011
Bachelor of Science - Health Care Management
University of The People
Remote05-2028
Skills
- Calendar management
- Workflow planning
- Training and coaching
- Patient coordination
- Document control
- Financial management
- Talent acquisition
Certification
- CMA - Certified Medical Assistant
- Certified Medical Office Manager, CMOM, PMI University - Sept 2026-Sept 2027
Languages
English
Native or Bilingual
Timeline
Office Supervisor, Medical
St Joseph Medical Center, Steward Medical Group
04.2021 - 06.2026
Medical Assistant
Mountain Vista Hospital, Steward Medical Group
02.2018 - 03.2021
Bachelor of Science - Health Care Management
University of The People
Associate of Science - Health Care Management
Sacramento City College