Brandi Fugate
Tualatin
Summary
Billing management professional with strong expertise in financial oversight, invoicing, and accounts receivable processes. Known for fostering team collaboration and driving results, ensuring seamless operations and client satisfaction. Adept at adapting to evolving needs and establishing efficient workflows through leadership, analytical skills, and attention to detail. Highly reliable, with focus on precision and efficiency in managing billing cycles.
Overview
30
30
years of professional experience
Work History
Billing Manager
Kool Pak LLC
12.2019 - 01.2025
- Approved LTL freight bills for invoicing, ensuring accuracy and timely processing in US and Canadian dollars
- Reduced billing discrepancies, improving invoice accuracy by a notable margin
- Utilize analytical skills to streamline invoicing processes and enhance efficiency
- Collaborate with team to resolve billing issues, fostering a supportive work environment
- Audited the departments approved invoices for errors before transmitting to the factoring company
- Trained new drivers on paperwork requirements via Zoom and in person
- Communicated with dispatchers
- Answered customer questions regarding billing via email and telephone
- Assisted accounts payable by entering due invoices into our accounting system and then moved them thru the accrual process
Office Manager
United Site Services Ince
02.2019 - 05.2019
- Collected payments
- Sent invoices and statements
- Took portable restroom orders over the phone
- Assisted dispatcher with optimizing routes
- Helped transition to new billing software
- I was contracted by United Site Services on a 90 contract to help them with the takeover after the sale of Schulz-Clearwater
Office Manager
Schulz-Clearwater Sanitation Inc.
09.1994 - 01.2019
- Managed 5 office employees
- Collected payments on accounts via credit card, cash, check, and EFS
- Trained others in this process
- Invoiced customers on a monthly basis and sent statements
- Prorated charges and sent credit memos
- Made collection calls and sent emails to customers with past due accounts
- Took orders for portable toilet rentals over the phone and in person
- Made bank deposits in person and with bank scanner from our office
- Looked up addresses and gave directions to drivers
- Processed payroll for 45+ employees
- Balanced the books and checking accounts
- Obtained all license and permits associated with the business
- Filed personal property taxes
Education
Coaching for Performance Leadership Training -
Kool Pak University
06.2022
GED -
Chemeketa Community College
07.1994
Skills
- Team Leadership
- Customer Service
- Financial Reporting
- Conflict Resolution
- Phone presence
- Office administration
- Data entry
- Accounts receivable management
- Billing
- Administrative support
- Process improvements
- Account reconciliation
- Accounts payable
Accomplishments
Implemented a centralized program for the department that others had access to for easy collaborations.
Timeline
Billing Manager
Kool Pak LLC
12.2019 - 01.2025
Office Manager
United Site Services Ince
02.2019 - 05.2019
Office Manager
Schulz-Clearwater Sanitation Inc.
09.1994 - 01.2019
GED -
Chemeketa Community College
Coaching for Performance Leadership Training -
Kool Pak University
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