Brandi Gray

• Supported team in daily operations by completing routine tasks and maintaining organized workspaces.
• Assisted with data entry, ensuring accuracy and consistency in information management systems.
• Learned to utilize various software tools to streamline processes and enhance team productivity.
• Adapted quickly to new responsibilities, demonstrating flexibility in a fast-paced environment
• Log necessary paperwork for purchasing and selling firearms
• Run necessary background checks for guns sold

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• Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
• Processed orders accurately using CRM software, reducing errors in fulfillment.
• Collaborated with team members to streamline communication processes, improving response times.
• Assisted in training new staff on customer service protocols and company policies.
• Started as cashier and moved to delivery coordinator
• Made sure deliveries was pulled for online orders
• Scheduled deliveries in a timely manner

• Led daily operations, ensuring compliance with company standards and policies.
• Streamlined inventory management processes, enhancing accuracy in stock levels.
• Trained and mentored new staff on customer service protocols and operational procedures.
• Monitored cash handling procedures, ensuring adherence to financial controls and accuracy.
• Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
• Assisted with financial reporting tasks such as reconciling cash drawers, preparing bank deposits, and generating daily sales reports for upper management review.