Brandi Hall
Baltimore,MD
Summary
Adept Certified Pharmacy Technician with a proven track record at Omnicell, Inc, excelling in drug inventory control and enhancing workflow optimization. Demonstrated ability to maintain patient confidentiality and support pharmacist tasks, achieving a significant increase in efficiency and service quality. Skilled in both manual and automated medication dispensing as well as compounding,committed to regulatory compliance and team collaboration.
Overview
10
10
years of professional experience
Work History
Certified Pharmacy Technician
Omnicell, Inc
01.2015 - Current
- Counted, measured and compounded medications following standard procedures.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Reviewed and verified customer information and insurance provider information.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Collected co-payments or full payments from customers.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Communicated directly with doctors offices via telephone, fax and email.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Counted and labeled prescriptions with correct item and quantity.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
Education
Ptcb Certified - Pharmacy Technology
TESST College of Technology - Alexandria
Alexandria, VASkills
- Drug Inventory Control
- Problem-solving skills
- Patient confidentiality
- HIPAA
- Pharmacist support
- Prescription Management
- Advanced math skills
- Aseptic Techniques
- Manual and automated medication dispensing
- Pharmacy and customer records management
- Drug storage procedures
- Updating medication histories
- Medication Dispensing
- New Hire Onboarding
- Regulatory Compliance
- Drug utilization review
- Pharmaceutical Calculations
- Filling Prescriptions
- Team Collaboration
- Workflow Optimization
- Prescription Verification
- Sterile technique
- Insurance Billing
- Insurance Verification
- Compounding Medications
- Packaging Medications For Bulk Usage
- Extensive Med Carousel Knowledge
- Data Entry
Timeline
Certified Pharmacy Technician
Omnicell, Inc
01.2015 - Current
Ptcb Certified - Pharmacy Technology
TESST College of Technology - Alexandria
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