Brandi Hart
Kinston,NC
Summary
Driven pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
19
19
years of professional experience
Work History
Pharmacy Technician
ECU Health Medical Center
08.2015 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured and compounded medications following standard procedures.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Pharmacy Technician
Extensive Pharmaceutical Services
01.2005 - 07.2013
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Researched and resolved billing discrepancies to enable accurate billing.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Submitted claims to insurance companies and resolved rejections
- Called physicians offices to have prior authorizations obtained
Education
No Degree - Nursing
Lenoir Community College
Kinston, NCHigh School Diploma -
South Lenoir High School
Deep Run05.2004
Skills
- Drug Safety
- Drug Inventory Control
- Prescription Filling
- Workflow Optimization
- Insurance Billing
- Drug Inventory Management
- Insurance Verification
- Medication Dispensing
- Regulatory Compliance
- Drug Utilization Review
- Supply Restocking
- Secure Storage of Medications
- Answering Customer Questions
- Interpreting and Processing Medication Orders
- Confidentiality and HIPAA
- Medication Labels
- Medicare and Medicaid Process
- Pharmacy and Customer Records Management
- Problem-Solving Skills
- Manual and Automated Medication Dispensing
- Team Collaboration
- Stocking Shelves
- FDA Drug Safety Guidelines
- Patient Confidentiality
Timeline
Pharmacy Technician
ECU Health Medical Center
08.2015 - Current
Pharmacy Technician
Extensive Pharmaceutical Services
01.2005 - 07.2013
No Degree - Nursing
Lenoir Community College
High School Diploma -
South Lenoir High School
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