Brandi Kenders
Fort Collins,CO
Summary
Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.
Overview
16
16
years of professional experience
Work History
District Manager
Floyd's Barbershop
Fort Collins , CO
2008.04 - 2024.08
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Developed and implemented district-wide sales strategies to increase revenue and market share.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Created and maintained productive relationships with key stakeholders in the district.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Negotiated contracts with suppliers to obtain favorable terms for the district's stores.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Monitored local market conditions to determine competitive trends and adjust strategies accordingly.
- Organized promotional events in order to drive sales volume in the district's stores.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
- Performed periodic risk assessments of stores within the district to identify potential safety hazards.
- Reviewed inventory levels at each store in order to ensure adequate stock availability.
- Identified opportunities for process improvement across multiple locations within the district.
- Implemented new technologies such as point-of-sale systems or digital signage into existing stores.
- Maintained accurate records of employee attendance and payroll information for all stores within the district.
- Mentored team members by demonstrating best practices for sales and customer service.
- Identified and developed top talent to promote performance-oriented culture.
- Cultivated positive rapport with associates and team leadership.
- Resolved customer complaints regarding sales and service.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Coached, developed and motivated team to achieve revenue goals.
- Directed and coordinated products, services and sales activities.
- Oversaw regional and local sales managers and staff.
Education
Cosmetology - Cosmetology Education
Cheeks International Academy of Beauty Culture - Fort Collins
Loveland, CO2003-03
Skills
- Strategic Planning
- Territory Management
- Financial Management
- Operations Oversight
- Workforce Development
- Project Management
- Staff Recruiting
- Compliance Monitoring
- Leadership Development
- Conflict Management
- Policies and Procedures
- Team Development
- Customer Service
- Team Building Practices
- Employee Scheduling
- Recruiting and Hiring
- Leadership skills
- Advertising Management
- Training and coaching
- Staff Management
- Attention to Detail
- Customer Relations
- Team Leadership
- Goal Setting and Performance Metrics
- Productivity Improvements
- Client Relationship Building
Timeline
District Manager
Floyd's Barbershop
2008.04 - 2024.08
Cosmetology - Cosmetology Education
Cheeks International Academy of Beauty Culture - Fort Collins
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