Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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brandi maddalena

Winter Garden,FL

Summary

Dynamic Shift Manager at Pet Supermarket Inc. with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in relationship building and inventory management, I successfully implemented strategies that boosted brand awareness and improved service quality. A self-motivated team player dedicated to fostering a positive environment.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

I am passionate about working with animals of all kinds. I am Experienced with providing comprehensive care to animals, ensuring their health and safety. Utilizes knowledge of animal behavior and welfare to monitor and support well-being. Strong understanding of maintaining clean environments to promote optimal animal health.

Overview

7
7
years of professional experience

Work History

Shift Manager

Pet Supermarket Inc.
04.2023 - 05.2025
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Supervised ongoing daily production phases.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Coordinated merchandising, promoted new products and increased brand awareness.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Maintained habitat and care for small animals, reptiles, birds, and aquariums.
  • Developed a care plan schedule for habitat cleanings and feedings.

Store Associate

The Showcase Of Citrus
02.2018 - 10.2023
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • I booked tours and parties over the phone and in person.
  • Feeding and caring for petting zoo farm animals.
  • Complying with food safety standards while working in the concession style kitchen, squeeze orange juice filling honey bears and crafting orange juice slushies.

Education

General Studies

Valencia College
Orlando, FL

Dog Grooming

Petsmart Grooming Academy
Lake Mary, FL
2007

Skills

  • Energetic and enthusiastic
  • Relationship building
  • Critical thinking
  • Inventory management
  • Self-motivated
  • Team player with leadership skills

Affiliations

Dillard Street Elementary PTA

Citrus Council Girl Scout co-leader 2024

Timeline

Shift Manager

Pet Supermarket Inc.
04.2023 - 05.2025

Store Associate

The Showcase Of Citrus
02.2018 - 10.2023

General Studies

Valencia College

Dog Grooming

Petsmart Grooming Academy

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brandi maddalena