Brandi Mitchell
Piney Flats,TN
Summary
Detail-oriented Assistant Property Manager with strong skills in tenant communication and satisfaction. Streamlined maintenance processes and managed property budgets effectively. Focused on enhancing tenant experiences and ensuring compliance with quality standards.
Overview
2
2
years of professional experience
Work History
Cashier
Pit Row Market
Bristol, TN
06.2025 - 05.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balancing throughout shifts.
- Assisted customers with inquiries, providing exceptional service and support.
- Restocked merchandise on shelves, ensuring product availability and organization.
- Monitored inventory levels, reporting discrepancies to management for resolution.
- Ensured cleanliness and orderliness of checkout area for a positive shopping experience.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assistant Property Manager
C&C Asset Management.
Kingsport, TN
08.2024 - 06.2025
- Coordinated tenant communication to address concerns and enhance satisfaction.
- Assisted in managing property budgets, ensuring financial adherence and transparency.
- Streamlined maintenance request processes, improving response times for tenants.
- Supported lease administration by preparing documents and maintaining records accurately.
- Conducted property inspections to ensure compliance with regulations and quality standards.
- Collaborated with vendors to facilitate timely repairs and service delivery.
- Implemented marketing strategies to attract potential tenants, increasing occupancy rates.
- Analyzed tenant feedback to identify areas for improvement in property management services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Kept accurate records of all resident and tenant correspondence.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
Education
High School Diploma -
AB Tech
Asheville, NCSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Pit Row Market
06.2025 - 05.2026
Assistant Property Manager
C&C Asset Management.
08.2024 - 06.2025
High School Diploma -
AB Tech