Brandi Parrish
New Boston
Summary
Proven track record in customer service excellence and cash handling, honed across roles at McDonald’s and other notable employers. Adept at enhancing customer satisfaction and loyalty, demonstrated through efficient transaction processing and issue resolution. Brings strong work ethic, reliability, and exceptional time management skills, contributing to over 90% accuracy in financial exchanges.
Overview
11
11
years of professional experience
Work History
Cashier
McDonald’s
06.2024 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Cashier
Catfish King
08.2022 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
Dietary Aide
Reunion Plaza
11.2021 - 04.2022
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
Sales Associate
Stop & Shop
11.2020 - 09.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Dollar General
11.2018 - 10.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Certified Nursing Assistant
Martin Family Services
05.2017 - 09.2018
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Laborer
Tyson Foods
01.2014 - 05.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Education
Certificate Of Proficiency - Medical Office Management
University of Arkansas- Hope
Hope, ARAAS Medical Office Management
Southern Arkansas University Tech
Camden, ARSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash register operation
- Written and verbal communication
- Issue resolution
Timeline
Cashier
McDonald’s
06.2024 - 01.2025
Cashier
Catfish King
08.2022 - 09.2023
Dietary Aide
Reunion Plaza
11.2021 - 04.2022
Sales Associate
Stop & Shop
11.2020 - 09.2021
Sales Associate
Dollar General
11.2018 - 10.2020
Certified Nursing Assistant
Martin Family Services
05.2017 - 09.2018
Laborer
Tyson Foods
01.2014 - 05.2016
Certificate Of Proficiency - Medical Office Management
University of Arkansas- Hope
AAS Medical Office Management
Southern Arkansas University Tech
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