Brandi Schouviller
Office Manager/Payroll
Pasco,WA
Summary
Results-driven professional with over 9 years of experience in payroll administration and records management. Skilled in resolving payroll issues and ensuring compliance with regulations, contributing to streamlined office operations and enhanced employee satisfaction.
Overview
10
10
years of professional experience
Work History
Office Manager
Mullins Enterprises LLC
Kennewick , WA
05.2016 - Current
- Process payroll for employees using advanced payroll software and systems.
- Ensure compliance with federal and state payroll regulations and tax laws.
- Updated payroll information and ensured accuracy of employee records.
- Managed multiple tasks simultaneously while meeting deadlines consistently.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Researched and resolved employee payroll questions and issues via email, phone and in person.
- Managed daily office operations and ensured efficient workflow.
- Assisted in budget preparation and expense tracking for office activities.
- Trained new staff on office protocols and administrative tasks.
- Managed office inventory and placed new supply orders.
- Monitored invoices and payments to ensure accuracy of accounts receivable and payable.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Supervised staff members, organized schedules and delegated tasks.
- Reviewed files and records to obtain information and respond to requests.
- Coded and entered daily invoices with in-house accounting software.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained confidential records relating to personnel matters.
- Resolved customer complaints or answered customers' questions.
Education
High School Diploma -
Kennewick High School
Kennewick, WA06-1996
Skills
- Payroll administration
- Budget preparation
- Employee training
- Invoice processing
- Records management
- Customer relationship management
Timeline
Office Manager
Mullins Enterprises LLC
05.2016 - Current
High School Diploma -
Kennewick High School