Brandi Smith
Vestaburg,MI
Summary
Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 10 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
9
9
years of professional experience
Work History
Patient Care Technician
My Midmichigan
08.2022 - Current
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collected and transported specimens to prepare for lab testing.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Educated patients and families on proper care and treatment to facilitate successful home care.
- Utilize Epic to document patient care and information
Respite Caregiver
Christian Home Services
01.2022 - Current
- Assisted residents with basic activities of daily living.
- Reported changes in resident condition and health to resident care manager.
- Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
- Used stretchers and wheelchairs to transport patients to treatment units.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Monitored clients' overall health and well-being and noted significant changes.
- Transported clients to and from medical appointments with safety and efficiency.
- Maintained entire family's schedule and organized events.
- Scheduled daily and weekly care hours for client caseload.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Certified Nursing Assistant
Masonic Pathways
06.2014 - 06.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Educated patients and family members on best home care practices for healing and recovery.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Provides services in a safe and sanitary manner for self, residents and visitors.
- Uses Standard Precautions during direct care delivery utilizing personal protective equipment as required.
- Understands and implements emergency safety measures as outlined in the Home’s Emergency Preparedness Plan.
- Responsible and accountable for complete and accurate daily documentation of resident services as outlined in nursing policy and procedures.
- Responsible and accountable for protecting residents’ rights resulting in a confidential, safe and secure environment.
- Responsible and accountable for meeting work obligations and adhering to attendance and time clock policies
Receptionist
Masonic Pathways
06.2014 - 06.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Maintained visitor log for entering and leaving facility for security purposes.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Scheduled office meetings and client appointments for staff teams.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Education
Associate of Arts - Nursing
Montcalm Community College
Sidney, MI12.2021
Associate of Science - Nursing
Montcalm Community College
Sidney, MI12.2021
Skills
- Verbal and Written Communication
- Data Inputting
- Multi-Line Telephone Systems
- Customer and Client Relations
Languages
American Sign Language
Limited Working
Timeline
Patient Care Technician
My Midmichigan
08.2022 - Current
Respite Caregiver
Christian Home Services
01.2022 - Current
Certified Nursing Assistant
Masonic Pathways
06.2014 - 06.2023
Receptionist
Masonic Pathways
06.2014 - 06.2023
Associate of Arts - Nursing
Montcalm Community College
Associate of Science - Nursing
Montcalm Community College
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