Brandi Thayer
Saint Johns,MI
Summary
Background in banking, property management, and direct customer service with strengths in account management and data entry accuracy. Responsible handling of records and requests with a focus on confidentiality, compliance, and process accuracy. Effective teamwork and detail-driven execution to maintain efficient day-to-day operations.
Overview
1
1
Language
8
8
years of professional experience
Work History
Assistant Property Manager
Gene B. Glick Company
Saint Johns, Michigan
04.2026 - Current
- Supported resident file, lease record, and compliance paperwork tracking.
- Sorted paper files and digital applications to keep records accurate.
- Answered resident questions and handled service requests quickly.
- Checked completed applications and compared household details with file history and program rules.
Bank Teller
Mercantile Bank Of Michigan
Saint Johns, Michigan
09.2021 - 04.2026
- Assisted customers with account inquiries and provided tailored product information to meet their needs.
- Maintained compliance with banking regulations and security protocols consistently.
- Resolved customer issues promptly, contributing to improved client satisfaction and loyalty.
- Delivered exceptional customer service by answering inquiries, resolving complaints, and processing transactions efficiently.
Closer
McDonald's
Saint Johns, MI
08.2018 - 09.2021
- Delivered exceptional customer service in fast-paced food environment, enhancing customer satisfaction.
- Coordinated customer orders and ensured precise food preparation to meet quality standards.
- Ensured cleanliness and organization of workstations to support efficient service during shifts.
- Adhered to food safety standards and ensured compliance with health regulations.
Education
High School Diploma -
St. Johns High School
Saint Johns, MISkills
- Customer service
- Team collaboration
- Attention to detail
- Account management
- Transaction processing
- Banking compliance
- Data entry accuracy
- Cash handling expertise
Languages
Spanish
Limited
Timeline
Assistant Property Manager
Gene B. Glick Company
04.2026 - Current
Bank Teller
Mercantile Bank Of Michigan
09.2021 - 04.2026
Closer
McDonald's
08.2018 - 09.2021
High School Diploma -
St. Johns High School