Brandi Trepagnier
New Orleans,LA
Summary
Detail-oriented professional in customer service and logistics with a strong background in housekeeping and team leadership. Managed tasks efficiently while upholding high standards of cleanliness and service. Experience as a UPS driver includes expertise in delivery operations and strict adherence to safety protocols. Collaborated effectively within teams to foster a positive work environment.
Overview
9
9
years of professional experience
Work History
Server
Reginelli's Pizzeria
New Orleans, LA
09.2017 - Current
- Delivered exceptional customer service to enhance dining experience , Fostered positive customer interactions to build rapport and satisfaction , Exhibited reliability and professionalism to support team cohesion. Executed tasks efficiently in a fast-paced environment also Organized work area to maintain cleanliness and efficiency
- Greeted guests at Reginelli's Pizzeria and guided dining room seating.
- Presented menus and explained pizza, pasta, and salad specials.
- Took accurate orders using POS system and communicated requests to kitchen.
Ramp Agent
Spirit Airlines Inc.
New Orleans, LA
05.2025 - 05.2026
- Marshaled Spirit Airlines aircraft during arrivals and departures on ramp
- Guided aircraft to parking positions using hand signals and safety standards
- Loaded baggage and cargo following Spirit Airlines weight and balance procedures
- Unloaded luggage from Spirit Airlines flights and routed items to baggage areas
- Checked flight manifests for accuracy to confirm the correct luggage was loaded. to ensure accuracy of luggage loaded onto planes.
- Secured cargo doors before aircraft departures to ensure safety during flights., cones, and chocks before Spirit Airlines departures
- Followed safety procedures such as using reflective gear while working on the ramp.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Verified flight manifests for accuracy to ensure correct luggage loading. to ensure accuracy of luggage loaded onto planes.
- Supported passengers with special needs by providing wheelchairs, strollers, and mobility aids.
- Utilized scanners to track parcel information and confirm proper handling. to track parcel information, condition or receipt.
- Cleaned empty storage areas to comply with sanitation regulations and prepare space for future use. areas to achieve proper sanitation regulations and make the area fit for future use.
UPS Driver Helper
Ups Store
New Orleans, LA
05.2023 - 08.2024
- Sorted packages by destination for efficient UPS route preparation
- Assisted UPS delivery driver with route loading and package organization
- Loaded and unloaded parcels from delivery trucks at UPS Store location
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Cosmetologist
MAC Cosmetics
New Orleans, LA
09.2020 - 01.2021
- I currently do housekeeping now at chateau Notre dame, and I do an amazing job at it. The residents love me and they say i get the job done with no problem and always with good energy.
- Performed makeup applications for MAC Cosmetics clients using brand techniques.
- Conducted shade matching for MAC Cosmetics foundations, concealers, and lip products.
- Consulted clients on skin concerns, event looks, and product selection.
- Demonstrated MAC Cosmetics collections, finishes, and application methods on the sales floor.
- Recommended MAC Cosmetics products based on client preferences and needs.
- Stayed current on MAC Cosmetics trends, launches, and artistry techniques.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Ensured proper sanitation practices were followed at all times.
Hostess
Cafe Sbisa
New Orleans, LA
09.2019 - 03.2020
- Greeted and seated guests at restaurant entrance, ensuring a welcoming atmosphere.
- Greeted guests warmly at Cafe Sbisa entrance and coordinated seating flow to optimize guest experience.
- Monitored dining room table status and guided guests to ready tables for efficient service.
- Greeted and seated guests at restaurant entrance. September 11, 2019. Best job ever. I would still be working there only because of COVID-19.
Beauty Advisor/Sales Associate
All plus beauty
New Orleans, United States
03.2019 - 09.2019
- Education : Blue Cliff College Sep 2017 - May 2019
- Diploma, Trade school
- Worked as a beauty consultant at Beauty Plus, providing personalized product recommendations and enhancing customer satisfaction.
- Recognized for exceptional hairstyling skills at Beauty Plus
- Worked at Cafe Bissau during 2019 until COVID-19, assisting customers and maintaining a welcoming environment.
- Collaborated effectively with team members, demonstrating strong communication skills and commitment to completing tasks efficiently.
- Reference : Kim , Beauty plus . (504)362-5123
- Interests : I want to be around other working people, also to become a better person and have a better position in life wanting to learn more.
Cosmetologist
MAC Cosmetics
New Orleans, LA
09.2017 - 07.2019
- Completed training on company procedures to ensure adherence to standards.
- Consulted clients on hair care, skin care, and style preferences.
- Conducted client consultations and shade matching for personalized looks.
- Applied facial treatments, makeup, and scalp care procedures.
- Conducted client consultations to assess needs and provided tailored shade matching for personalized looks.
- Cultivated client relationships through attentive service and informed product education.
Education
High school or equivalent -
Christ first Christian Academy
New Orleans, LASkills
- Customer service
- Sanitation Standards
- Dining Area Maintenance
- Housekeeping (2 years)
- Cleaning expertise
- Restaurant Operations
- Team Leader (5 years )
- Supply restocking
- Walmart (4 years)
- Customer Service
Languages
English - Expert
Timeline
Ramp Agent
Spirit Airlines Inc.
05.2025 - 05.2026
UPS Driver Helper
Ups Store
05.2023 - 08.2024
Cosmetologist
MAC Cosmetics
09.2020 - 01.2021
Hostess
Cafe Sbisa
09.2019 - 03.2020
Beauty Advisor/Sales Associate
All plus beauty
03.2019 - 09.2019
Server
Reginelli's Pizzeria
09.2017 - Current
Cosmetologist
MAC Cosmetics
09.2017 - 07.2019
High school or equivalent -
Christ first Christian Academy