Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Cake Decorator
Cakes Plus
01.2006 - Current
Designed specialty cakes for weddings, birthdays, and graduations.
Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
Managed material inventory and ordered new materials when needed.
Medical Office Assistant
Southeast Texas Cardiology Associates
03.1999 - 11.2000
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Prepared patient charts by gathering and organizing medical records ahead of appointments.
Provided prompt, polite and professional in-person and telephone customer service.
Received, recorded and filed medical payments by check, cash, and credit card.