Brandi Walsh
Black Mountain,NC
Summary
Highly skilled payroll professional with comprehensive understanding of payroll systems and compliance regulations. Proven ability to streamline processes, ensure accuracy, and adapt to evolving needs. Strong focus on team collaboration and driving results through effective communication and problem-solving. Known for reliability and consistently delivering high-quality outcomes in fast-paced environments. Experienced with managing end-to-end payroll processes for large organizations.
Overview
15
15
years of professional experience
Work History
Payroll Manager
Tupelo Honey Hospitality Corp
Asheville, NC
01.2024 - Current
- Completes Bi-weekly payroll processing for 2,000 employees across 23 stores, 3 entities and 18 states using ADP Workforce Now.
- Weekly Gratuity processing using Gratuity Solutions: Pay Day Portal.
- Developed and implemented payroll policies to improve operational consistency.
- Managed a team of payroll specialists, providing training and guidance to ensure timely and accurate payroll processing.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
- Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
- Ensured compliance with federal, state, and local tax laws by staying current on regulations and updating policies accordingly.
- Streamlined payroll processes by implementing efficient systems and tools, resulting in reduced processing time.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Reduced errors in payroll data entry by implementing automated systems and providing thorough training to staff members.
- Partnered with IT professionals to develop custom software solutions tailored specifically for company''s unique payroll needs.
- Conducted annual salary reviews to ensure fair compensation across the organization based on market trends and internal benchmarks.
- Negotiated with payroll software vendors, securing cost-effective solutions that met organizational needs.
- Resolved complex payroll issues, restoring trust and confidence among employees.
- On-boarding and off-boarding of team members by way of system import files. (Harri-ATS, Aloha-POS, ADP-HRIS)
- Manages and updates employee garnishments; wage garnishment, creditor, bankruptcy, tax levies and child support orders.
- Weekly and monthly payroll expectation reporting using Microsoft Excel.
- W-2 and end of year tax reconciliation.
- Assist in payroll tax facilitation with TPA (ADP).
- Conducted audits of payroll data, identifying areas for process improvement.
- Consistently met deadlines even under high-pressure situations, displaying exceptional time-management skills.
- Created Payroll SOP to ensure that team is up to speed on processes for day-to-day operations.
Payroll Supervisor
Tupelo Honey Hospitality Corp
Asheville, NC
01.2023 - 01.2024
- Completes Bi-weekly payroll processing for 1300 employees across 21 stores and 15 states using ADP Workforce Now.
- Weekly Gratuity processing using Gratuity Solutions.
- On-boarding and off-boarding of team members by way of system import files. (Harri-ATS, Aloha-POS, ADP-HRIS)
- Manages and updates employee garnishments; wage garnishment, creditor, bankruptcy, tax levies and child support orders.
- Weekly and monthly payroll expectation reporting using Microsoft Excel.
- W-2 and end of year tax reconciliation.
- Assist payroll tax facilitation with TPA (ADP).
- Conducted audits of payroll data, identifying areas for process improvement.
- Assisted with audit preparations, maintaining clear documentation of all payroll transactions.
- Consistently met deadlines even under high-pressure situations, displaying exceptional time-management skills.
Payroll Specialist
Tupelo Honey Hospitality Corp
Asheville, NC
06.2022 - 01.2023
- Completes Bi-weekly payroll processing for 1800 employees across 20 stores and 15 states using ADP Workforce Now.
- Managed employee records, including new hires and terminations, ensuring data integrity within the system.
- Liaised with HR and finance teams to resolve payroll-related inquiries, fostering cross-departmental collaboration.
- Provided customer service to employees regarding payroll inquiries and issues.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Weekly Gratuity processing using Gratuity Solutions.
- On-boarding and off-boarding of team members by way of system import files. (Harri-ATS, Aloha-POS, ADP-HRIS)
- Manages and updates employee garnishments; wage garnishment, creditor, bankruptcy, tax levies and child support orders.
- Weekly and monthly payroll expectation reporting using Microsoft Excel.
- W-2 and end of year tax reconciliation.
- Assist payroll tax facilitation with TPA (ADP).
- Conducted audits of payroll data, identifying areas for process improvement.
- Assisted with audit preparations, maintaining clear documentation of all payroll transactions.
- Consistently met deadlines even under high-pressure situations, displaying exceptional time-management skills.
Payroll Associate
Tupelo Honey Hospitality Corp
Asheville, NC
06.2021 - 06.2022
- Assist in Bi-weekly payroll processing for 1300 employees across 20 stores and 13 states using ADP Workforce Now.
- Weekly Gratuity processing using Gratuity Solutions.
- On-boarding and off-boarding of team members by way of system import files. (Harri-ATS, Aloha-POS, ADP-HRIS)
- Manages and updates employee garnishments; wage garnishment, creditor, bankruptcy, tax levies and child support orders.
- Weekly and monthly payroll expectation reporting using Microsoft Excel.
- W-2 and end of year tax reconciliation.
- Assist payroll tax facilitation with TPA (ADP).
- Conducted audits of payroll data, identifying areas for process improvement.
- Assisted with audit preparations, maintaining clear documentation of all payroll transactions.
- Consistently met deadlines even under high-pressure situations, displaying exceptional time-management skills.
Payroll Clerk
Ingles Markets Inc
Black Mountain, North Carolina
11.2017 - 06.2021
- Data Entry including payroll approval, Time off, Garnishments; majority Child Support IWO's, Status Changes, Direct Deposit Authorization's, W-4's, Terminations, etc.
- Maintained good phone etiquette with employees/managers and agencies while assisting with payroll inquiries.
- Employment Verifications
- Assist with Payroll Processing in SAP.
- Kronos Scheduling.
- Payroll Reporting using Excel (Pivot Tables, Simple formulas, etc.)
- Scanning/Filing using aXs document cloud.
Cashier and Crew Trainer
Taco Bell
Marion, North Carolina
03.2011 - 11.2017
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Managed cash drawer, ensuring accurate balance at the end of shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted in training new cashiers on point-of-sale systems and customer service protocols.
Education
High School -
Mcdowell Early College
Marion, North CarolinaCollege Transfer - undefined
Mcdowell Technical Community College
Marion, North CarolinaSkills
- Proficient with Microsoft Office Suite; Word, Excel, Outlook, Teams
- Professional & Positive
- Teamwork
- Bi-weekly payroll processing
- Payroll software expertise: ADP Workforce Now & SAP
- Regulatory compliance
- Recordkeeping skills
- Payroll policies development
- Data entry & management
- Payroll tax filings
- Multi-state payroll
- Garnishment processing
- Employment verifications
- Attention to detail
- Staff training
- Process implementation
Timeline
Payroll Manager
Tupelo Honey Hospitality Corp
01.2024 - Current
Payroll Supervisor
Tupelo Honey Hospitality Corp
01.2023 - 01.2024
Payroll Specialist
Tupelo Honey Hospitality Corp
06.2022 - 01.2023
Payroll Associate
Tupelo Honey Hospitality Corp
06.2021 - 06.2022
Payroll Clerk
Ingles Markets Inc
11.2017 - 06.2021
Cashier and Crew Trainer
Taco Bell
03.2011 - 11.2017
College Transfer - undefined
Mcdowell Technical Community College
High School -
Mcdowell Early College