Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandi Wetzel

Sioux City,IA

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Business Office Manager

ARBORETA HEALTHCARE, INC
11.2023 - Current
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
  • Maximized cash flow through optimal billing and collection processes.
  • Coordinated with vendors and suppliers to facilitate timely payments.
  • Utilized company's accounting systems to review reports and prepare assessments.
  • Contributed to a successful annual audit by preparing thorough documentation in accordance with regulatory requirements.
  • Analyzed financial data to identify trends and develop forecasts for future financial performance.

Client Account Manager

GrapeTree Medical Staffing
07.2022 - 11.2023
  • Responsible for the management of client facilities
  • Acts as the liaison between Staffing Specialists, Supplier Account Managers, Travel Recruiters, and the clients they serve, to ensure patient care levels are met.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Leveraged data-driven insights to optimize account performance and identify trends over time.
  • Scheduled and attended meetings with clients and prospective clients as requested.
  • Negotiated contracts with vendors, securing favorable terms that benefited both parties.
  • Ensured accurate billing and invoicing through diligent record keeping and organization skills.

Human Resources Manager

Touchstone Healthcare Community
12.2021 - 06.2022

Facility was closed by the State of Iowa due to bankruptcy in the summer of 2022.

  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
  • Introduced competitive compensation packages to attract high-caliber professionals while maintaining budgetary constraints.
  • Liaised between multiple business divisions to improve communications.

Special Ed (ASD) Instructional Assistant

North Middle School, Sioux City School District
01.2018 - 12.2021
  • Followed one specific student from class to class and assisted with any needs or accommodations written in the student's IEP.
  • Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
  • Provided support during classes, group lessons, and classroom activities.
  • Provided one-on-one support to students with special needs, enabling them to achieve academic success.

Education

Associate of Arts - Business Administration And Management

Western Iowa Tech Community College
Sioux City, IA
05.2025

Skills

  • External recruiting
  • Talent acquisition
  • Performance Management
  • Sales Support
  • Client Relations
  • Customer Relationships
  • Deadline Management
  • Resume Screening

Certification

  • CNA, 11/01/16, 01/01/17, Certified through Tri-state nursing, license not currently active through the state.
  • Driver's License
  • CPR Certification
  • BLS Certification

Timeline

Business Office Manager

ARBORETA HEALTHCARE, INC
11.2023 - Current

Client Account Manager

GrapeTree Medical Staffing
07.2022 - 11.2023

Human Resources Manager

Touchstone Healthcare Community
12.2021 - 06.2022

Special Ed (ASD) Instructional Assistant

North Middle School, Sioux City School District
01.2018 - 12.2021

Associate of Arts - Business Administration And Management

Western Iowa Tech Community College
Brandi Wetzel