Brandi White
Crossville,TN
Summary
Dynamic sales and service professional with a proven track record at Harbor Freight, excelling in customer engagement and cash handling. Skilled in problem-solving and teamwork, I foster positive relationships and enhance operational efficiency, driving repeat business and ensuring high standards of service. Recognized for improving team morale and reducing discrepancies.
Overview
11
11
years of professional experience
Work History
Sales Associate
Harbor Freight
10.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Waitress Supervisor
Spring City Diner
06.2017 - 01.2020
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Snack Bar Manager
Bear Trace Golf Course
04.2014 - 11.2016
- Enhanced team morale by providing regular training, feedback, and incentives for outstanding performance.
- Established strong relationships with local suppliers to ensure consistent quality of ingredients at competitive prices.
- Oversaw the implementation of a cash handling system that streamlined financial transactions while reducing discrepancies significantly.
- Implemented portion control guidelines that contributed towards reducing food waste levels significantly while maintaining consistency among servings sizes across all products offered at the snack bar.
Education
Cumberland County Highschool
Crossville, TN05.2004
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Goal oriented
Timeline
Sales Associate
Harbor Freight
10.2023 - Current
Waitress Supervisor
Spring City Diner
06.2017 - 01.2020
Snack Bar Manager
Bear Trace Golf Course
04.2014 - 11.2016
Cumberland County Highschool
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