Brandi White
Camby,IN
Summary
Dedicated professional prepared to bring extensive expertise and results-oriented approach to your Specialist role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.
Overview
17
17
years of professional experience
1
1
Language
Work History
Cashier/Customer Service
Meijer
05.2021 - 07.2021
- Managed cash register operations to ensure efficient service, customer service
- Processed customer transactions efficiently using POS systems.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Maintained organized cash register area for efficient operations.
- Assisted customers with product inquiries, enhancing shopping experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Guided customers in completing purchases, locating items, and signing up for reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Developed rapport with customers, fostering brand loyalty through personalized service.
Textile Specialist
Goodwill Industries
01.2020 - 05.2021
- Sorted and priced clothing and textiles, contributing to efficient inventory management
- Collaborated with cross-functional teams to streamline workflow processes, improving overall service delivery.
- Analyzed customer feedback to identify areas for improvement, contributing to enhanced service quality.
- Conducted regular audits of program effectiveness, ensuring compliance with organizational standards and policies.
- Cultivated relationships with [x] new staff and supported [x] existing staff in their professional growth
- Chaired [x] board meetings and [x] executive committee meetings, facilitating adoption of an actionable board plan
- Ensured compliance with established policies and procedures to maintain work quality.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
bartender
Speedway Moose Lodge
04.2008 - 09.2013
- Crafted drinks to enhance customer satisfaction and experience. Handled cash payments and ensured transaction accuracy.
- Used a complete cash receipt system to track daily sales and inventory and calculate tips
- Tracked daily sales and inventory using cash receipt system, ensuring accurate tip calculations
- Attended and chaired [x] board meetings and [x] executive committee meetings, leading to the adoption of an action plan by the board
Shift Manager
Pizza Hut
05.2004 - 08.2007
- Managed daily operations to enhance productivity and streamline processes.
- Implemented efficient shift management strategies to drive sales growth and uphold superior service quality.
- Coordinated team activities to enhance collaboration
- Increased employee morale by enhancing efficiency and fostering job satisfaction
- Promoted a positive work environment through open communication and constructive feedback.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Streamlined departmental policies and practices to align with company standards, enhancing efficiency and customer service
- Implemented strategic process improvements aimed at optimizing service delivery operations.
- Kept employees operating productively and working on task to meet business and customer needs.
- Conducted regular assessments of food safety practices to maintain compliance with health regulations.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Exercised composure under pressure and in escalated customer service scenarios.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
- Maintained meticulous records of cash transactions, enhancing operational efficiency and accuracy.
Education
High School Diploma - Business Administration
DeVry University
Travel And Tourism - Travel And Tourism
Stratford Career Institute
01-2027
Skills
- Customer service
- Guest services
- Technical skills
- Customer relations
- Leadership
- Staff motivation
- Time management
- Workplace safety
- Accurate money handling
- Payment processing
- Restaurant experience
- Food service
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint
- Computer literacy
- Computer proficiency
- Communication skills
- Customer service excellence
- Product knowledge
- Professional telephone demeanor
- English
- Employee training
Languages
English
Volunteer work
I currently write articles for The Physics Times and I'm an active member of ALIVE!
Languages
5
Portfolio
Big 5 Results
Timeline
Cashier/Customer Service
Meijer
05.2021 - 07.2021
Textile Specialist
Goodwill Industries
01.2020 - 05.2021
bartender
Speedway Moose Lodge
04.2008 - 09.2013
Shift Manager
Pizza Hut
05.2004 - 08.2007
High School Diploma - Business Administration
DeVry University
Travel And Tourism - Travel And Tourism
Stratford Career Institute