Brandie Barber
Villa Rica,GA
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
8
8
years of professional experience
Work History
Front Office Assistant
Piedmont Health Care Center
Austell, GA
04.2022 - Current
- Greeted customers and provided assistance with inquiries.
- Answered incoming calls, responded to voicemails and transferred calls as needed.
- Scheduled appointments for clients and staff members.
- Performed data entry of patient information into computer systems.
- Ensured compliance with HIPAA regulations regarding patient privacy rights.
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Handled incoming calls and directed callers to appropriate department or employee.
- Maintained positive working relationship with fellow staff and management.
Medication Aide
Legacy Ridge at Sweetwater Creek
Lithia Springs, GA
04.2021 - 10.2021
- Assisted patients with activities of daily living, such as bathing, dressing and grooming.
- Administered oral medications to patients in accordance with doctor's orders.
- Monitored patient vital signs such as temperature, pulse rate and blood pressure.
- Communicated effectively with physicians, pharmacists and other healthcare professionals regarding medication administration issues.
- Verified the identity of the patient receiving medication prior to administration.
- Observed patients for adverse reactions to medications or treatments.
- Provided assistance to nursing staff in administering injections, intravenous therapy and other treatments.
- Maintained accurate medication records for each patient.
Instructor
Chanan Foundation
Douglasville, GA
09.2019 - 02.2021
- Developed and implemented lesson plans to instruct students on the principles of mathematics, science and English.
- Provided individualized instruction to students to improve their academic performance.
- Assessed student progress through tests and quizzes in order to evaluate understanding of course material.
CNA
Winnwood Retirement Community
Marietta, GA, GA
04.2019 - 09.2019
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
CNA
Autumn Breeze Health Care Center
Marietta, GA, GA
02.2018 - 11.2018
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
CNA
Coosa Valley Medical Center
Gadsden, AL
03.2017 - 02.2018
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
Education
Associate of Science - Health Administration
Ultimate Medical Academy - Clearwater
Clearwater, FL09-2020
Skills
- Business Correspondence
- Billing and Invoicing
- Scheduling and calendar management
- Word Processing
- Appointment Setting
- Listening Skills
- Mail handling
- Administrative Skills
- Billing and coding
- Medical Terminology
- Scheduling appointments
- Patient Charting
Timeline
Front Office Assistant
Piedmont Health Care Center
04.2022 - Current
Medication Aide
Legacy Ridge at Sweetwater Creek
04.2021 - 10.2021
Instructor
Chanan Foundation
09.2019 - 02.2021
CNA
Winnwood Retirement Community
04.2019 - 09.2019
CNA
Autumn Breeze Health Care Center
02.2018 - 11.2018
CNA
Coosa Valley Medical Center
03.2017 - 02.2018
Associate of Science - Health Administration
Ultimate Medical Academy - Clearwater