Brandin Rayford
St. Louis,mo
Summary
Energetic professional with extensive experience in customer service and office administration. Proven ability to enhance guest relations and streamline appointment scheduling. Skilled in data entry and inventory management, demonstrating adaptability and strong communication skills to meet diverse client needs effectively. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Receptionist
Us foot & ankle specialist
Saint Louis , MO
03.2024 - Current
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Assisted in the preparation of regularly scheduled reports by collecting and analyzing information.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained business office inventory and equipment by checking stock for needed supplies.
Host
Sandbox VR
Saint Louis , MO
07.2023 - 01.2024
- Greet guests warmly and provide a friendly, welcoming atmosphere.
- Brief players on gameplay mechanics, rules, and safety guidelines.
- Assist players in selecting and customizing their virtual reality experiences.
- Facilitate a seamless check-in process and ensure waivers are completed.
- Act as the main point of contact for guests throughout their visit.
- Set up and calibrate VR equipment before and during sessions.
- Perform routine maintenance checks on VR headsets, controllers, and tracking systems.
- Repair and replace defective equipment or parts as needed.
Room Service Attendant
Saint Luke’s Hospital
Saint Charles, Missouri
06.2022 - 06.2023
- Prepared for busy periods by restocking stations and maintaining clean work areas.
- Used clear communication to relay food and drink orders to kitchen staff.
- Practiced food safety and sanitation habits and followed compliance requirements.
- Assessed customer needs, evaluated food allergies and suggested additional menu items.
Professional Cleaner
The Cleaning Authority
Saint Louis
06.2021 - 04.2022
- Monitored inventory levels of supplies required for daily operations.
- Dusted and polished furniture, fixtures, walls, windowsills, and window blinds.
- Followed safety processes for all manual and electric cleaning equipment.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Assisted in training new employees on proper use of cleaning equipment and techniques used in the industry.
Education
High School Diploma -
North Technical High School
Saint Louis 01-2021
Skills
- Office administration
- Data entry
- Customer service
- Appointment scheduling
- Inventory management
- POS system operation
- Food allergy awareness
- Adaptable to change
- Phone etiquette
- Task prioritization
- Guest relations
Timeline
Receptionist
Us foot & ankle specialist
03.2024 - Current
Host
Sandbox VR
07.2023 - 01.2024
Room Service Attendant
Saint Luke’s Hospital
06.2022 - 06.2023
Professional Cleaner
The Cleaning Authority
06.2021 - 04.2022
High School Diploma -
North Technical High School