Brandon Adams
Randle
Summary
Dynamic and dedicated professional with extensive experience in customer service at Packwood Chevron. Proven ability in cash handling and POS system operations, complemented by strong work ethic and integrity. Recognized for mentoring new employees and enhancing customer satisfaction through effective communication and problem-solving skills. Committed to maintaining high operational standards.
Overview
15
15
years of professional experience
Work History
Cashier
Packwood Chevron
04.2019 - 08.2024
- Very Knowledgeable with Verifone Systems and C-stor,
- Fixed POS if any problems arose
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Used POS system to enter orders, process payments and issue receipts.
Lift Operator
White Pass Ski Resort
11.2009 - 04.2019
- Learned and enforced lift rules, policies and procedures.
- Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Provided excellent customer service, answering questions about mountain trails, directions, and resort facilities as needed.
Education
White Pass High School
Randle, Wa01-2002
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Cash register operation
- Complex Problem-solving
- POS system operations
- POS systems
Timeline
Cashier
Packwood Chevron
04.2019 - 08.2024
Lift Operator
White Pass Ski Resort
11.2009 - 04.2019
White Pass High School
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