Brandon Baker
Columbia,SC
Summary
Results-driven professional with extensive experience in Customer Service at Comfort Inn & Suites. Proven skills in problem-solving, data entry, and cash handling, ensuring efficient operations and high guest satisfaction. Strong organizational and communication abilities enhance team collaboration and relationship management.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Comfort Inn & Suites
03.2023 - 12.2025
- Streamlined check-in/check-out processes, enhancing guest satisfaction and operational efficiency.
- Resolved guest inquiries promptly, delivering exceptional customer service experiences.
- Maintained accurate reservation records, ensuring effective property management system utilization.
- Coordinated with housekeeping, meeting cleanliness standards and ensuring room readiness.
- Trained new staff on front desk procedures, improving service quality and efficiency.
- Built positive relationships with guests, significantly enhancing their overall stay satisfaction.
Car Salesperson
Best Buy Auto Sales
04.2021 - 12.2022
- Strengthened customer loyalty through effective communication and personalized service.
- Enhanced customer understanding by showcasing vehicle features and benefits.
- Guided clients in selecting vehicles that met their needs and budgets.
- Streamlined transaction processes through collaboration with finance team.
- Increased customer retention by implementing targeted follow-up strategies.
- Negotiated purchase prices and clarified sales, warranty, and options.
Education
High School Diploma -
AC Flora High School
Columbia, SC03-2008
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Data entry
- Problem-solving skills
- Team collaboration
Timeline
Front Desk Receptionist
Comfort Inn & Suites
03.2023 - 12.2025
Car Salesperson
Best Buy Auto Sales
04.2021 - 12.2022
High School Diploma -
AC Flora High School