Brandon Baldazzi
Los Angeles,CA
Summary
Agile and adaptable leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. The goal is to produce a flawless experience and environment that exceeds expectations. Providing exceptional service in any environment while maintaining a calm, but personable and friendly attitude is always the goal.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales/Shop Manager
The Syndicate
03.2022 - Current
- In charge of employees, sales, and inventory.
- Implemented store policies and procedures to remain compliant with corporate guidelines.
- Managed inventory control, cash control, and store opening and closing procedures.
Server/Bartender
Rosti Tuscan Kitchen
08.2022 - 02.2024
- Cross trained to both serve and bartend.
- Worked with TOAST POS system to place orders, manage bills, and handle complimentary items.
- Trained employees and assisted with seasonal cocktails.
Server/Bartender
The Sunset Restaurant
08.2015 - 08.2022
- Upscale beachfront restaurant and bar.
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Trained employees and cross trained for serving/bartending/management.
Server/Bartender
Nonna's
08.2021 - 03.2022
- Upscale Italian.
- Cross trained to serve and bartend.
- Served food and beverages promptly with focused attention to customer needs.
Audio Video Technician
Defined Entertainment Design
11.2017 - 04.2021
- Maintained a safe working environment by adhering to safety protocols when handling heavy equipment or working at heights.
- Collaborated with high end clients to determine audio-visual requirements for residential/commercial, ensuring their satisfaction and successful execution.
- Maintained and troubleshot audio and visual equipment to minimize downtime.
Education
General Ed. - Food and Beverage Cost Control and Hospitality Management
Moorpark/Oxnard Community College
Moorpark, CA02.2016
High School Diploma -
Newbury Park High
05.2012
Skills
- Thrives under pressure
- Quick learner/self starter
- Verbal/written communication
- Attention to detail
- Time management
- Proficiency in computers/office programs
- Personable
- Customer service
- Network integration
- System troubleshooting
Certification
- Food Handlers Card
- TIPS
- ABC Certificate
References
- References and letters of recommendation available upon request.
Languages
English
Native or Bilingual
Italian
Professional Working
Spanish
Limited Working
Timeline
Server/Bartender
Rosti Tuscan Kitchen
08.2022 - 02.2024
Sales/Shop Manager
The Syndicate
03.2022 - Current
Server/Bartender
Nonna's
08.2021 - 03.2022
Audio Video Technician
Defined Entertainment Design
11.2017 - 04.2021
Server/Bartender
The Sunset Restaurant
08.2015 - 08.2022
High School Diploma -
Newbury Park High
General Ed. - Food and Beverage Cost Control and Hospitality Management
Moorpark/Oxnard Community College
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