Dynamic professional with proven expertise in customer service and team collaboration. Demonstrated ability in problem-solving and time management, leading to enhanced customer satisfaction and operational efficiency.
Overview
1
1
Language
17
17
years of professional experience
Work History
Associate
Target
West Hartford, Connecticut
07.2026 - Current
Created positive atmosphere for shoppers to create a welcoming shopping experience.
Operated point-of-sale systems to streamline transactions and minimize wait times.
Assisted customers with product inquiries and navigation to improve shopping satisfaction.
Organized merchandise to enhance product visibility promptly to ensure availability of products for customer needs.
Collaborated with team members to maintain cleanliness and organization throughout store.
Provided efficient support for customer inquiries, complaints, and returns.
Performed cash register functions with accuracy and efficiency.
Associate
Amazon
Windsor, Connecticut
08.2020 - 08.2026
Selected customer orders from robot, achieving a rate of over 350 units per hour, contributing to streamlined operations.
Packed customer orders at a rate exceeding 60 units per hour, ensuring on-time delivery for customer satisfaction.
Recommended strategies to management for improving associate efficiency while maintaining safety standards.
Staff
Cinepolis
West Hartford, Connecticut
10.2009 - 08.2020
Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
Collaborated with team members to coordinate operations and manage high-volume guest traffic.
Operated ticketing systems, ensuring timely and accurate transaction processing.
Managed inventory of concessions to maintain optimal stock levels.
Assisted in maintaining cleanliness and organization of theater facilities.