Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandon Bell

Garner,NC

Summary

Strategic Account Executive offering background in lead generation and resolving customer issues. Courteous and cordial with history increasing business opportunities through outstanding marketing initiatives, communication and dedication to customer service.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Account Executive

Intruit
Garner, NC
08.2024 - Current
  • Drive revenue growth through strategic account management and sales initiatives. Exceed targets consistently, fostering long-term client relationships.
  • Collaborate with cross-functional teams to develop tailored solutions. Facilitate seamless onboarding processes, ensuring client satisfaction.
  • Analyze market data to identify opportunities for upselling and cross-selling. Provide insights to leadership for informed decision-making.
  • Mentor junior team members, sharing best practices, and industry knowledge. Contribute to a positive work environment, fostering team growth.

Sr Inside Sales Representative

Circle K Corp
Raleigh, NC
08.2022 - 08.2024
  • Conducted high-volume outbound calling, averaging 50+ calls daily, to promote and sell corporate gas card solutions to businesses.
  • Built a strong rapport with business owners by effectively vetting prospects and aligning product benefits with their operational needs.
  • Managed a portfolio of existing clients, providing account support, and discussing credit terms to ensure satisfaction and retention.
  • Optimized communication strategies to enhance customer engagement, and drive consistent sales performance.
  • Maintained accurate records of interactions and sales activities in CRM systems to support pipeline visibility and forecasting.

Business Development Representative

FM:Systems
Raleigh, NC
09.2021 - 08.2023
  • Focused on the education vertical, placing outbound B2B calls to promote FM: Systems' workplace management platform.
  • Engaged prospective clients by delivering compelling product overviews, and qualifying leads before transitioning them to Sales Representatives for deal closure.
  • Utilized both provided and self-sourced leads through HubSpot and independent research to build a strong sales pipeline.
  • Applied creative outreach strategies to capture attention and generate interest in a competitive market.
  • Acted as a liaison between prospective clients and regional Market Sales Leaders, ensuring smooth communication and alignment throughout the sales process.

Loan Servicing Specialist

Wells Fargo
Raleigh, NC
05.2020 - 08.2021
  • Managed and maintained customer files and documentation in compliance with regulatory and internal standards.
  • Streamlined auto insurance claim evaluations contribute to faster and more accurate loan settlement processing.
  • Conducted thorough investigations to validate or deny coverage, ensuring accuracy and adherence to policy guidelines.
  • Partnered with auto insurance adjusters to improve claims handling efficiency, and reduce resolution time.

Account Resolution Specialist

Wells Fargo
Raleigh, NC
09.2017 - 05.2020
  • Operated in a high-volume call center environment, handling both manually and automatically dialed outbound calls to customers with delinquent auto loan accounts.
  • Negotiated payment arrangements, including structured payment plans, and full balance settlements, to resolve account defaults.
  • Proactively monitored aging accounts, and initiated contact with customers to discuss payment options, and prevent further delinquency.
  • Maintained detailed documentation of all customer interactions and account activities in compliance with company and regulatory standards.
  • Demonstrated strong communication and problem-solving skills to support customer retention, and minimize charge-offs.

Education

Business Administration And Management

Liberty University
Lynchburg, VA
05-2027

High School Diploma -

C E Jordan High School
Durham, NC
06-2012

Skills

  • CRM proficiency
  • B2B sales and servicing
  • Account management
  • Sales strategy
  • Market analysis
  • Customer relationship management
  • Data-driven decision making
  • Problem solving

Certification

Completed ChatGPT for Project Mangement Udemy-November 2024

Timeline

Account Executive

Intruit
08.2024 - Current

Sr Inside Sales Representative

Circle K Corp
08.2022 - 08.2024

Business Development Representative

FM:Systems
09.2021 - 08.2023

Loan Servicing Specialist

Wells Fargo
05.2020 - 08.2021

Account Resolution Specialist

Wells Fargo
09.2017 - 05.2020

Business Administration And Management

Liberty University

High School Diploma -

C E Jordan High School

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